DONT have the product

[Hodaya Azur]

Hello I bought EZkey2 today

and I didnt see any option to download it

and in my “my products” on my zone

there is nothing that mention that I bought it.

 

Topic

[wifehumdrum]

I also had this problem yesterday. That is also the reason why I am on this forum today. It seems like no one is solving our problem

[size 0="=1"]

[Hodaya Azur]

Finally the problem solved,

all I had to do is to look for all the mails…include spam

and it was there

[John]

@

Sece1985 wrote:

MARKED AS SPAM

@Solar Smash I have the same problem and tried your way but it doesn’t seem to work. What should I do?

Hi,

there is no order nor product registration tied to your email adress.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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