Hi,
I really don’t understand why you persist on only offering sales for new customers. I’ve spent quite a bit on EZdrummer over the years and bought the original EZkeys as well. I’m consistently frustrated that sales never seem to apply to upgrades.
I’d like to get EZkeys 2, but why should I pay the full upgrade price when you regularly offer discounts to new customers. I know the upgrade doesn’t cost as much, but you really feel left out. Far too many companies seem to operate like this.
From memory you’ve also done bundle deals for new customers as well.
Can you please raise this at the appropriate internal channels as I doubt I’m they only one who feels this way.
Thanks for your consideration.