Demo upright piano after buyig and using grand piano –

[billagle]

Error 1309
Erro4 1500

Have tried about everything – deleted anything with EZ upright – tried again – same issues – I need please to know how to correct both these errors /PM has not helped i this case.

Please advise me how to try this product – would like to buy it – – – and had some extra time today to demo.

Topic

[John]

Hi,

do you mean that you have installed and run the Grand Piano successfully and then tried to install the Upright Demo but received errors and then you manually deleted files?
Can you make sure you have uninstalled both products via the Product Manager?
Can you then re-install the Grand Piano and check that it works before trying to install the Upright Piano Demo?
If you receive errors, can you please post screen shots?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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