EZmix 2 DAE Error 7054 Protools 10.3.10

[Rottencorpse1976]

Hi.

I’m running Protools 10.3.10. I can’t seem to get my version of EZMix 2 to work. Every time I add the plugin to a track I get an error saying “The plugin could not be made active because a DAE Error was encountered. DAE error -7504 was encountered”. EZMix worked perfectly on Protools Version 10.0.0 using the same hardware setup.

My other Toontrack products SupDrummer, EZKeys seem to be working as should. Ive checked my Product Manager for any updates missed but non are showing. Iv’e also uninstalled and reinstalled but same error shows. Any suggestions????

Using Mac OSX 10.8 Mountain Lion 2.8GHz i5

16GB Ram

500GB SSD

Protools 10.3.10

• The post has been modified 2 times, last modified 6 years, 9 months ago by Rottencorpse1976.

Topic

[John]

Hi,

 

those errors are bit confusing as I recall. Actually, I’ve seen one user get rid of this error he had with a plugin simply by rebooting his Mac (which he very seldom did).

Have you tried to Trash the Pro Tools Prefs?

BR,

John

John Rammelt - Toontrack
Technical Advisor

[Rottencorpse1976]

Thanks John for your reply.

No I haven’t I’m not sure how to do that on a Mac. It’s a bit strange, I did a clean re-install of everything. operating system, protools, plugins I literally started again. EZ mix started to work but then My EZKeys got the same error….

Thanks again

[John]

Well, Sweetwater has a guide:

https://www.sweetwater.com/sweetcare/articles/how-do-i-trash-my-pro-tools-preferences/

and there is also a free application that can help with both backing up and trashing:

http://petegates.com/pg-pt-prefs.html

 

I would try this first.

If that doesn’t work I would try navigating to ‘{Mac HD}/Library/Application Support/Avid/Audio/Plug-Ins’ and delete the ‘EZkeys.aaxplugin’.

Next re-download and run the EZKeys Player 1.2.5 update.

 

BR,

John

John Rammelt - Toontrack
Technical Advisor

[Author]

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