Cubase 9.5 no option to load EZD2 but is listed in VST instruments

[JD1]

Hello,

I have loaded EZD2 into Cubase 9.5 and have a strange situation where EZD2 is listed in the Plugin Manager VST tab with associated location – I’ve attached screenshots) but EZD2 does not appear in the available list when I am using an instrument track, nor does it appear in the list of usable VST instruments to the right (again on screenshot). I have updated EZD2 so I believe nothing out of date but I can’t use the program in my tunes!

Any help gratefully received.

 

Topic

[John]

Hi,

 

I am unfortunately not very familiar with Cubase but I saw that there is a ‘Blacklist’ tab, have you checked that it hasn’t been Blacklisted for some reason?

 

BR,

John

John Rammelt - Toontrack
Technical Advisor

[JD1]

Hi John,

Thanks for replying.

I had thought of that too and can confirm there is no Toontrack item on the ‘blacklist’. These are predominantly 32 bit plugins (32 bit not supported on cubase 9.5) and I specifically only loaded EZD2 64 bit for that reason. Did another check for certainty just now and definitely nothing there..

[John]

Does the Standalone application work as expected?

Which OS version are you on?

John Rammelt - Toontrack
Technical Advisor

[JD1]

Yes John, the standalone version is perfect!

OS is Windows 10.

[John]

Can you please try downloading the 2.1.7 update installer again and re-run it?

John Rammelt - Toontrack
Technical Advisor

[JD1]

Hi John,

I tried your suggestion but unfortunately it didn’t resolve issue.

Following the principle of starting again, I uninstalled and reinstalled everything, changing the drive but unfortunately with the same result. Cubase has the VST instrument listed with associated dll file (see on attachment towards the bottom) but it does not recognize it as a legitimate VST to select when tracking (see list to the right – Cubase has Instrument tracks with selection options but list doesn’t show EZD.

Hmmm

[Patrik Wall]

I noticed that in the first picture the path to EZdrummer.dll is “C:\Program Files…\…\” where in the last picture it is simply “E:” which seems strange. I would double check the paths set in Cubase plugin manager so that it uses the correct path (the one used by the stand alone, you can check this by launching the standalone and go Help menu -> Show Plug-In Path) and make sure that there are no duplicate .dll files in the other paths available to Cubase.

Bass player in swedish thrash metal band Defiatory
www.defiatory.se

Coder at Toontrack
www.toontrack.com

[JD1]

Hi Patrik,

 

Thanks for your input and suggestion. I changed the installation path after uninstalling and the new path (E) is as far down the chain as I could get for ezd2. That said, the path it shows in the vst tab is perfect (ezd.dll) and this matches the path in the standalone which shows, as you say, through help.

I am beginning to think this is a problem with cubase. I downloaded waves Grand Rhapsody last night and I have EXACTLY the same issue – shows up in vst list but not available in instrument track. It also plays perfectly as a standalone. Now that i am looking for the problem I notice that HALion Sonic that I got last month also doesn’t show in track availability but (I guess as it’s a steinberg product) I can get it from the media bay.  Frustrating!

 

[JD1]

Just wanted to give a quick update and say that I’ve managed to fix it.

With other VST instruments I have always had them available from main window after loading.

What I had to do this time is create a ‘new collection’, include all available plugins and name it something appropriate. This newly named selection now appears in the instrument window – including ezd2!

Thanks for input, always appreciated. John

[Author]

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