Corrupted files ejecting external drive…

Superior Drummer 3 Help
Viewing 15 replies - 1 through 15 (of 18 total)
  • drumjack52
    Participant

    What is a ‘U Green’ drive? Never heard of it. How is it connected to you Mac? Have you formatted the drive on your computer? I have never seen a case of moving files on a Mac causing the disk to eject unless the disc is faulty.

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    hixsonia
    Participant

    UGreen in a very fast (200MB per second) external SSD connected via USB C (Thunderbolt). Formatted as APFS (as SD3 support suggests).


    Operating system: macOS Sequoia (15)
    • This post was modified 23 hours, 31 minutes ago by hixsonia.
    Bear-Faced Cow
    Participant

    This is on the OS level and has nothing to do with the files in Superior Drummer in this case. Otherwise Superior Drummer would have a problem reading them. If a simple file transfer is causing the drive to crap out and eject, I’d suggest getting a new drive. If have two Crucial SSD drives with over 2TB of Superior Drummer libraries and they’re holding solid and have never experienced this type of issue.

    jord


    Jordan L. Chilcott

    Web Site: https://jordanchilcottmusic.com/

    Mark King
    Participant

    You may have to download again if those files are corrupted.

    SD3 with older sdx,s plus Rooms of Hansa and Death & Darkness. Cubase and wavelab current versions. Roland TD50x using all trigger inputs for triggering SD3 only. Windows 11 computer. Various keyboards and outboard gear as well as VST instruments. Acoustic drums: Yamaha 9000 natural wood and Pearl masters. Various snare drums. RME BabyFace Pro FS and Adam A7X monitors

    drumjack52
    Participant

    UGreen in a very fast (200MB per second) external SSD connected via USB C (Thunderbolt). Formatted as APFS (as SD3 support suggests).

    Operating system: macOS Sequoia (15)

    • This post was modified 23 hours, 31 minutes ago by hixsonia.

    That’s not all that fast. Can you transfer anything else to that drive without it ejecting? Your problem might just be that drive. Go to OWC (Other World Computing) at https://eshop.macsales.com or Newegg and get a real external drive enclosure and drive.

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    • This post was modified 13 hours, 37 minutes ago by drumjack52.
    Bear-Faced Cow
    Participant

    Funny enough, I looked on UGREEN’s site as well as Amazon and do not see any SSD drives made by them. They make USB-C enclosures for them (I have a number of them). If that’s the case, then you probably have a flaky enclosure or bad USB-C cable or both.

    otherwise, post the link to the drive itself.

    jord


    Jordan L. Chilcott

    Web Site: https://jordanchilcottmusic.com/

    hixsonia
    Participant

    Hi Jordan,

    Just as an aside… I’ve been a Certified Apple Specialist for most of my adult career so trouble-shooting is something I do a lot.

    Appreciate your input but it is not a OS or SSD issue. I outlined my trouble-shooting in the original post… start at the highest level, test and work your way down. All my BFD3, Addictive Drums, EXDrummer 3 and a bunch of other drum sample libraries transfer to the drive without a hitch (just reformatted the drive and moved all of those, sans the 2 suspect files). It is just 2 files in the SP3 library that eject the disk.

    The suggestion to re-download the SP3 main library would be a good one if I had a fast internet connection… I don’t.  At just under 90GB, it takes about 24 hours+ to do that.

    If Toontracks didn’t use such an arcane naming convention for their library, I could hone it down to just the kits that have the corrupted files and download those alone and be on my way.

    Thanks again for the input,
    Jeff

    • This post was modified 10 hours, 30 minutes ago by hixsonia.
    hixsonia
    Participant

    Your right… UGreen enclosure, and a trusty Crucial P310 1TB drive inside.

    • This post was modified 10 hours, 31 minutes ago by hixsonia.
    Bear-Faced Cow
    Participant

    Just as an aside… I’ve been a Certified Apple Specialist for most of my adult career so trouble-shooting is something I do a lot

    So have I… since 1992. Also hold a certified Laser Printing Specialist since then.

    start at the highest level, test and work your way down. All my BFD3, Addictive Drums, EXDrummer 3 and a bunch of other drum sample libraries transfer to the drive without a hitch (just reformatted the drive and moved all of those, sans the 2 suspect files). It is just 2 files in the SP3 library that eject the disk.

    That doesn’t make it a ToonTrack issue. All of your copying is being done at the macOS level and has nothing to do with how the files are named or how they are stored, or even who made them. It has everything to do with how the OS is handling the bandwidth. It doesn’t care how your files are named so it’s no use scapegoating that.

    if it were truly the case then all of us who are using high capacity SSD drives to store our drum libraries would experience the exact same issues.

    I have had similar issues as you in the past and it boils down to both the dock that I was using as well as the USB-C cable.

    Pending that I agree with Mark, and that you should grab the installer from the product manager, and try installing the library that way.

    jord


    Jordan L. Chilcott

    Web Site: https://jordanchilcottmusic.com/

    1

    Thanked by: drumjack52
    hixsonia
    Participant

    Thanks again Jordan,

    Not really saying it’s Toontrack issue but a corrupted file or a bad sector issue. Formatted in ExFat and tried again and I would think it would write to a different sector but unfortunately, same result.

    Guess I’ll just have to bite the bullet and reinstall the whole 90 gigs.

    Thanks again!

    hixsonia
    Participant

    This is why I was trying, desperately to not have to re-download…

    SP3-download

    Mark King
    Participant

    This is why I was trying, desperately to not have to re-download…

    SP3-download

    wow yes I totally understand.

    SD3 with older sdx,s plus Rooms of Hansa and Death & Darkness. Cubase and wavelab current versions. Roland TD50x using all trigger inputs for triggering SD3 only. Windows 11 computer. Various keyboards and outboard gear as well as VST instruments. Acoustic drums: Yamaha 9000 natural wood and Pearl masters. Various snare drums. RME BabyFace Pro FS and Adam A7X monitors

    Bear-Faced Cow
    Participant

    Looks like you need a few more Oompa Loompahs to join the bucket brigade. 😀

    Did you by chance try another USB-C cable?

    jord


    Jordan L. Chilcott

    Web Site: https://jordanchilcottmusic.com/

    drumjack52
    Participant

    Thanks again Jordan,

    Not really saying it’s Toontrack issue but a corrupted file or a bad sector issue. Formatted in ExFat and tried again and I would think it would write to a different sector but unfortunately, same result.

    Guess I’ll just have to bite the bullet and reinstall the whole 90 gigs.

    Thanks again!

    Why did you reformat to exfat? There’s no need for that if you’re not going to exchange with a Windows user. Did your SD3 install work before you decided to move it? If so then I highly doubt you have a corrupted file (unless the drive it was on was corrupted). Like Jord said this is NOT an SD3 issue as such – it just happened to get caught up in this brouhaha.

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    1

    Thanked by: Bear-Faced Cow
    drumjack52
    Participant

    This is why I was trying, desperately to not have to re-download…

    SP3-download

    I haven’t seen download speeds that slow since Verizon was on copper line. Do you have someplace else you can go to to do the download? Are you direct connect or on wireless?

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.0
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

Viewing 15 replies - 1 through 15 (of 18 total)

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