Core library update error

[BegottenSun]

The core library updater gives me this error message: “Your library seems damaged, you will need to install the full product before applying this update.”

It’s confusing me because I have EZdrummer authorized and installed on this system

Here is the log transcript:

 

2023-12-22 21:26:53: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
2023-12-22 21:26:53: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
2023-12-22 21:26:53: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
2023-12-22 21:26:53: Product: EZdrummer 3 Core Library Update
2023-12-22 21:27:02: ——————–
2023-12-22 21:28:29: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_MIDI_Update_WIN_101\TT560_EZdrummer_3_Core_MIDI_Update_WIN\Updater.exe
2023-12-22 21:28:29: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_MIDI_Update_WIN_101\TT560_EZdrummer_3_Core_MIDI_Update_WIN
2023-12-22 21:28:29: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_MIDI_Update_WIN_101\TT560_EZdrummer_3_Core_MIDI_Update_WIN\Contents\InstallConfig
2023-12-22 21:28:29: Product: EZdrummer 3 Core MIDI Update
2023-12-22 21:28:37: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:28:40: Current version:
2023-12-22 21:28:40: Saved “C:\Program Files (x86)\Common Files\Toontrack\EZDrummer” as HomePath.
2023-12-22 21:28:40: Starting installation.
2023-12-22 21:28:40: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:28:41: Start copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:28:41: Installing option 0 (3244 files)
2023-12-22 21:28:41: Does not exist so will not try to delete it: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\Midi\02_@EZDRUMMER_3
2023-12-22 21:28:41: Does not exist so will not try to delete it: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\Midi\02_@EZDRUMMER_3_PERCUSSION
2023-12-22 21:28:41: Does not exist so will not try to delete it: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\Midi\00@_EZDRUMMER_LIBRARIES
2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3/midiDB
2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3/Aversion
2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3_PERCUSSION/midiDB
2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3_PERCUSSION/Aversion
2023-12-22 21:28:41: Copying folder Midi/02_@EZDRUMMER_3
2023-12-22 21:28:47: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
2023-12-22 21:28:47: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
2023-12-22 21:28:47: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
2023-12-22 21:28:47: Product: EZdrummer 3 Core Library Update
2023-12-22 21:28:47: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:28:49: Copying folder Midi/02_@EZDRUMMER_3_PERCUSSION
2023-12-22 21:28:50: Copying folder Midi/00@_EZDRUMMER_LIBRARIES
2023-12-22 21:28:50: Current version:
2023-12-22 21:28:50: Starting installation.
2023-12-22 21:28:50: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:28:50: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
2023-12-22 21:28:50: Required files are missing
2023-12-22 21:28:50: Installation failed
2023-12-22 21:28:51: Installation succeeded
2023-12-22 21:28:54: ——————–
2023-12-22 21:28:55: ——————–
2023-12-22 21:29:02: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
2023-12-22 21:29:02: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
2023-12-22 21:29:02: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
2023-12-22 21:29:02: Product: EZdrummer 3 Core Library Update
2023-12-22 21:29:02: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:29:05: Current version:
2023-12-22 21:29:05: Starting installation.
2023-12-22 21:29:05: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:29:05: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
2023-12-22 21:29:05: Required files are missing
2023-12-22 21:29:05: Installation failed
2023-12-22 21:29:08: ——————–
2023-12-22 21:29:33: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
2023-12-22 21:29:33: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
2023-12-22 21:29:33: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
2023-12-22 21:29:33: Product: EZdrummer 3 Core Library Update
2023-12-22 21:29:33: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:29:35: Current version:
2023-12-22 21:29:35: Starting installation.
2023-12-22 21:29:35: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:29:35: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
2023-12-22 21:29:35: Required files are missing
2023-12-22 21:29:35: Installation failed
2023-12-22 21:31:02: ——————–
2023-12-22 21:34:55: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
2023-12-22 21:34:55: Current working directory: C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN
2023-12-22 21:34:55: Reading config file C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
2023-12-22 21:34:55: Product: EZdrummer 3 Core Library Update
2023-12-22 21:34:55: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:34:59: Current version:
2023-12-22 21:34:59: Starting installation.
2023-12-22 21:34:59: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:34:59: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
2023-12-22 21:34:59: Required files are missing
2023-12-22 21:34:59: Installation failed
2023-12-22 21:35:10: ——————–
2023-12-22 21:37:29: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
2023-12-22 21:37:29: Current working directory: C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN
2023-12-22 21:37:29: Reading config file C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
2023-12-22 21:37:29: Product: EZdrummer 3 Core Library Update
2023-12-22 21:37:29: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:37:32: Current version:
2023-12-22 21:37:32: Starting installation.
2023-12-22 21:37:32: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:37:32: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
2023-12-22 21:37:32: Required files are missing
2023-12-22 21:37:32: Installation failed
2023-12-22 21:37:35: ——————–
2023-12-22 21:37:50: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
2023-12-22 21:37:50: Current working directory: C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN
2023-12-22 21:37:50: Reading config file C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
2023-12-22 21:37:50: Product: EZdrummer 3 Core Library Update
2023-12-22 21:37:50: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:37:52: Current version:
2023-12-22 21:37:52: Starting installation.
2023-12-22 21:37:52: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
2023-12-22 21:37:52: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
2023-12-22 21:37:52: Required files are missing
2023-12-22 21:37:52: Installation failed

EZdrummer version: 3.0.6
Operating system: Windows 11

Topic

[Mick Avoidant]

Have you tried reinstalling?

[Brad]

Have you moved the core library to another folder.

Does the core library status show, from Product Manager app, “Ready to Use”?

EZdrummer version: 3.0.6
Operating system: macOS Ventura (13)

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Author]

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