Constant freezes makes it impossible to work with

[JesperP]

Hey! I just bought SD3 and it works sometimes a little while. As I start it, it works for a few minutes and then starts freezing all the time. It is absolutely impossible to work in the program with this. It freezes mostly when I move something in Cubase Pro 9.5. It goes away when I click the taskbar but basically immediately freezes again. The track continues to play but I can’t change/touch anything in either Cubase or Superior Drummer. I’ve got a new computer that’s only 2 months old with more than required performance and all drivers up to date. I’ve also downloaded the newest update for SD3. I tried changing the buffer size but nothing changed. I saw that another person had the same problem but it didn’t seem like he’d gotten an answer. Is it possible to fix this?

Superior Drummer 3 version: 3.1.6
Operating system: Windows 10

Topic

[JesperP]

Oh yes, forgot to mention! This is while in the Grid Editor

[CC K]

Same issue. Frequently freezes when using the grid editor. Probably 1-2 times an hour. Need to restart Cubase in order to fix the issue. Only an issue when using SD3.

Superior Drummer 3 version: 3.1.7
Operating system: macOS Catalina (10.15)

[John]

Hi CC K,

is this in any SD3 Project or is it a specific one?

If it is a specific one, can you please post a ZIPped copy of your SD3 Project and attach it to a post here?

If it is in more than one Project, do you have any kind of customisation to them that is a common denominator, like e.g. you add an extra cymbal in them?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[AlderGrove]

I got this a few times, all I did was alt+tab (cmd+tab) to change the focus and back, and it was fine. It looks like it freezes but it’s really just a graphic glitch. No need to restart or anything.

Superior Drummer 3 version: 3.1.7
Operating system: Windows 10

• The post has been modified 2 times, last modified 5 years, 1 month ago by AlderGrove.

[Michael Vallely]

i have the same issue. The program freezes and i have to click cubase main window and then switch back to the grid editor. I can’t move a selection of notes only one at a time! This makes it very hard to work with – i am using 3.2.3 and cubase 11. Its very very very very irritating

[Aleksander Ilievski]

i still get this, sometimes it doesnt work to alt-tab.

Superior Drummer 3 version: 3.2.4
Operating system: Windows 10

[Mac McCormick]

I noticed this problem when I first got SD3 over a year ago and am kinda surprised it’s still an issue. It was only a problem when the grid editor was open and I was recording or playing back.

So, I stopped using the grid editor and I now just drag any grooves I use directly into my DAW (Cubase Pro) and do the editing there. Now everything works fine.

Superior Drummer 3 version: 3.2.3
Operating system: Windows 10

Cubase Pro, Korg Kronos, M-50, Hammond XK-1c, Toontrack SD3, EZBass w/lots of expansions, many VSL Vi's, Shreddage 3 everything, and shit-tons of FX plugins.

• This post was modified 4 years, 5 months ago by Mac McCormick.

[P.V]

Bonjour, j’ai SD3 à jour sur garage band 10.4.6 ( à jour) sur MacBook Pro tout neuf et à jour.SD3 gèle toujours après quelque minute sans utilisation, la fenêtre audio engine inactive s’allume aussi chaque fois. comment résoudre ce probleme? merci

[Andrew Payne]

English Translation

Hello, I have SD3 up to date on garage band 10.4.6 (up to date) on brand new and up to date MacBook Pro. SD3 always freezes after few minutes of not using, audio engine idle window also comes on every time. How to solve this problem? thank you

Superior Drummer 3 version: 3.3.2
Operating system: Windows 10

Dell Precision 7730, i7 6 Core 2.6 GHz, 128GB RAM, 1TB SSD and 3 x 2TB SSD, Windows 11, Cubase Pro 14, SD3 plus a variety of SDX's and EZX's, Orchestral Percussion, EZBASS, RME BabyFace Pro FS and KRK V4 monitors. Modified Yamaha DTX900, DTXPRESS4 and Edrumin10 triggering SD3. Yamaha pads/cymbals and Roland VH-10 HiHat. PDP Maple acoustic kit for live playing.

[CH]

Hi I have the same problem too, I contacted Toontracks and I tried a bunch of things they suggested but nothing worked. Very frustrating….

Operating system: Windows 7

[Author]

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