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Connection Timed Out

Requests and Feedback
Viewing 6 replies - 1 through 6 (of 6 total)
  • Scott EshlemanScott Eshleman
    Participant

    Is it possible that you are lacking disk space at the location for which the Product Manager’s Download folder is configured?
    Or, that User Control is denying you access to download to that location?

    _______________________________________________________________________________________
    MAC OS Sierra / MBP '12 Retina Quad i7 2.7 Ghz, 16GB RAM, 750 SSD (internal), 2TB SSD (external),
    SuperiorDrummer3 & SD2.4 w/11+ SDX (on external SSDs) EZD, EZD2 w/32+ EZX
    EZKeys: Grand, Upright, Electrics, EZMix2: presets! Beatstation
    ProTools 2018, Harrison Mixbus32C v4 & v5, Logic Pro X, Studio One Pro, Cubase

    Cinymod
    Participant

    I still have plenty of space on my hard drive but just to see if it would work I changed the download location. I’m still getting “The connection timed out.” Also on the Toontrack site under my products it says that I have already downloaded and installed EZdrummer and is waiting for me to authorize it.. The download button is grayed out and when I click on it , it just takes me straight to the authorize tab of EZdrummer. I’ve also searched everywhere on my drive to see if it downloaded somewhere else but it’s nowhere..

    JohnJohn
    Moderator

    Hi,

    it seems from your account history that you have succeeded in downloading and Authorising, correct?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    jerry_29
    Participant

    i sent toontrack to my external drive and it stiil say time out connection

    jerry_29
    Participant

    i don’t know maybe so what eles can i do

    JohnJohn
    Moderator

    Hi jerry_29,

     

    could you please elaborate on your problem?

    What exactly are you doing? What are you trying to achieve? What is happening exactly?

    Which OS are you on?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

Viewing 6 replies - 1 through 6 (of 6 total)
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