Connection Timed Out

[Cinymod]

I just purchased EZDrummer 2 and I’ve spent all day trying to actually download it! In the ToonTrack product manager I keep getting “Download of ‘EZdrummer 2.0.2 (Windows)’ has stopped. The connection timed out.” My internet is fine and works on all other devices in my house including the computer I’m trying to download EZdrummer to. I’ve uninstalled the product managed, reinstalled it, reset the computer, reset the router, tried over wifi, tried over ethernet, tried downloading straight from the site and still get nothing. I have a VPN and have tried other countries with no luck. I have to admit I’m a little frustrated with this whole thing.. If anyone could help me out I would really appreciate it. I’ve already emailed Toontrack but they have yet to reply..
Thanks!

Topic

[Scott Eshleman]

Is it possible that you are lacking disk space at the location for which the Product Manager’s Download folder is configured?
Or, that User Control is denying you access to download to that location?

[Cinymod]

I still have plenty of space on my hard drive but just to see if it would work I changed the download location. I’m still getting “The connection timed out.” Also on the Toontrack site under my products it says that I have already downloaded and installed EZdrummer and is waiting for me to authorize it.. The download button is grayed out and when I click on it , it just takes me straight to the authorize tab of EZdrummer. I’ve also searched everywhere on my drive to see if it downloaded somewhere else but it’s nowhere..

[John]

Hi,

it seems from your account history that you have succeeded in downloading and Authorising, correct?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[jerry_29]

i sent toontrack to my external drive and it stiil say time out connection

[jerry_29]

i don’t know maybe so what eles can i do

[John]

Hi jerry_29,

 

could you please elaborate on your problem?

What exactly are you doing? What are you trying to achieve? What is happening exactly?

Which OS are you on?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Vincent Lemire]

Hi!
i have the exact same problem on my end.
what did you finaly do to fix the « connection timed out » problem?

i can’t download superior drummer 3 that i just purchased…

thank you!

• This post was modified 2 years, 4 months ago by Vincent Lemire.

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