Can’t Load EZDrummer 2 64bit

[Vida]

I’ve installed, updated, uninstalled, re-installed and re-updated with no success....

I’ve installed, updated, uninstalled, re-installed and re-updated with no success. Please advise

I’ve installed, updated, uninstalled, re-installed and re-updated with no success. Please advise

Topic

[Scott]

If you uninstall the 64-bit install, when you run the latest update 2.0.2 again you should be prompted with the screen pic above to choose the install path for the plugin.

Does that happen? If the ezdrummer.dll doesn’t install, my only other thought is that there is a permission issue somewhere that won’t allow it to be written to the drive.

Scott Sibley - Toontrack
Technical Advisor

[Vida]

@John said:

Hi,

if you now perform a Search on your System drive for ‘ezdrummer.dll’, you should have 2 entries: one 32-bit in the (x86) path and one 64-bit in the ‘Program Files’ path.
The Sounds should also be in that 32-bit (x86) path.
If you now launch the 64-bit Standalone, can you point it to the correct location?

A search result only turns up a result for the 32bit dll file

[Vida]

@Scott said:

If you uninstall the 64-bit install, when you run the latest update 2.0.2 again you should be prompted with the screen pic above to choose the install path for the plugin.

Does that happen?

No it does not happen.

[Scott]

After running the Uninstaller for the 64-bit plugin and update from Program and Features, is it removed from said Program and Features?

Scott Sibley - Toontrack
Technical Advisor

[Vida]

@Scott said:

After running the Uninstaller for the 64-bit plugin and update from Program and Features, is it removed from said Program and Features?

Yes.

[Scott]

Now, if you run the ezd2.0.2 update, does it act like the 64-bit version is still installed or do you get the install screen I posted earlier?

Scott Sibley - Toontrack
Technical Advisor

[Vida]

It acts like it’s still installed.

[Scott]

And that’s the 64-bit 2.0.2 update right?

At this point I’m out of ideas except for some type of permissions issue with Windows. I’ll have to ask my colleagles for suggestions.

Scott Sibley - Toontrack
Technical Advisor

[Vida]

@Scott said:

And that’s the 64-bit 2.0.2 update right?

At this point I’m out of ideas except for some type of permissions issue with Windows. I’ll have to ask my colleagles for suggestions.

Yup, I’m quite near the end of my rope on this. Thanks for weighing in

[Scott]

A far as permissions go, you are logged in as administrator and have the UAC in Windows deactivated when installing?

Scott Sibley - Toontrack
Technical Advisor

[Vida]

My account is the only account on the computer and its an admin account. Is that the same?

[Scott]

Should be. And the UAC?

Scott Sibley - Toontrack
Technical Advisor

[Vida]

UAC is off.

[Vida]

So…

As a final attempt I once again uninstalled both the 32bit and 64bit. Combed through my registry and removed all traces of EZDrummer. Re-installed both and now both work as intended. Thanks for the answers

[Author]

Replies