This is an Apple problem not toontrack. There’s a huge amount of programs that are now struggling with Catalina. Apple are the same with iOS as well. They are well known for cocking up operating systems.
SD3 with older sdx,s plus Rooms of Hansa and Death & Darkness. Cubase and wavelab current versions. Roland TD50x using all trigger inputs for triggering SD3 only. Windows 11 computer. Various keyboards and outboard gear as well as VST instruments. Acoustic drums: Yamaha 9000 natural wood and Pearl masters. Various snare drums. RME BabyFace Pro FS and Adam A7X monitors
This post was modified 5 years, 7 months ago by Mark King.
I know. I go back and forth being pissed at apple and the coders of software. The 64 bit announcement has been out there for years and everyone acts like it’s news.
It’s the new security features they put in thats the big hassle. They should have sent out out fixes for coders early on to prepare.
In the end I got it installed… so I’m good for now.
Superior Drummer 3 version: 3.1.4 Operating system: macOS Catalina (10.15)
This is an Apple problem not toontrack. There’s a huge amount of programs that are now struggling with Catalina. Apple are the same with iOS as well. They are well known for cocking up operating systems.
This post was modified 5 years, 7 months ago by Mark King.
Sorry, but the blame goes more on software developers than it does Apple. Developers are more known to use undocumented or deprecated APIs within the OS and this is what happens. Those are Catalina ready, which are very few, are the ones that didn’t stray into uncharted area within the OS.
Not to mention that this type of conversation has been a yearly occurrence for almost 20 years and it is well known within the music industry not to update the OS no earlier than four, maybe five, months after Apple releases an OS in order to allow the various issues to be worked out on both ends. The old saying goes: ride the bleeding edge, suffer a thousand cuts.
are you using the Product Manager to Install or are you launching from the Finder? The former should work now if you have downloaded the content the last few days.
If you are using the Product Manager with fresh content and it still does not work, did you try Olof’s workaround posted above with moving the ‘Downloads’ folder in the PM preferences?
The issue doesn’t appear fully fixed. I still can’t install after moving to an external drive, dedicated folder, with full permissions set for the folder and pushed the permissions to all files within the folder too. So neither the workaround nor the statement that this is fixed in the most recent releases seems to hold true.
Nothing pops up in Security & Privacy to authorize, either.
This is all with software freshly downloaded from the Product Manager as of 17-Nov.
Looks like the installers are still 32-bit. Here is an example for SD3 SDX Pt1.
Superior Drummer 3 version: 3.1.4 Operating system: macOS Catalina (10.15)
The post has been modified 3 times, last modified 5 years, 7 months ago by Steve Holl.
The issue doesn’t appear fully fixed. I still can’t install after moving to an external drive, dedicated folder, with full permissions set for the folder and pushed the permissions to all files within the folder too. So neither the workaround nor the statement that this is fixed in the most recent releases seems to hold true.
Nothing pops up in Security & Privacy to authorize, either.
This is all with software freshly downloaded from the Product Manager as of 17-Nov.
Looks like the installers are still 32-bit. Here is an example for SD3 SDX Pt1.
Superior Drummer 3 version: 3.1.4 Operating system: macOS Catalina (10.15)
The post has been modified 5 years, 7 months ago by Steve Holl 5 years, 7 months ago by Steve Holl"> 3 times, last modified 5 years, 7 months ago by Steve Holl.
Are you clicking “Install” from Toontrack Product Manager or are you running the installer directly from the download?
It’s unfortunately the same issue with external disks as with the Downloads/Documents/Desktop folders in Catalina – each app needs to be given access, but the access dialog does not get shown for the SDX installer. We are still working on a fix for this.
It would work to install from a folder located directly in your home folder, as suggested, except you can’t install to an external disk then.
What you can do is a manual installation of the SDX. Click Show Details, then select “Open in Finder” from the menu next to the full download. Go into the Contents folder, where you find a folder that starts with “SL-“. (Note, if the folder name ends with _SDX, it’s not the correct one.) Copy the SL- folder to where you want the SDX installed – not anywhere within your download location. Go to the “Installation Info” tab in Product Manager (under Details for the SDX) and set the path to the new copy of that SL- folder. This works for SDXs and for Part 1 of the SD3 core library.
Parts 2-5 of the core library are a special case. For those, just copy the soundb*.obw files from those downloads (they are also folders – go into Contents/SL-*/Sounds) into the Sounds folder in the installation folder of Part 1 (for which you can see the path in Installation Info for Part 1).
I am facing the same issue Bryan had but can’t get it fixed. What path should be used?
Thanks
Superior Drummer 3 version: 3.1.5 Operating system: macOS Catalina (10.15)
For “Additional Libraries” in SD3 Settings? Maybe “/Library/Application Support/EZDrummer” because that’s the default and where MIDI/EZXs get installed if an invalid path is set.
Thanks for your reply. I just tried it but it didn’t help ?
To be completely clear (which I wasn’t) I messed something up and had to reinstall SD3 completely. I’m stuck at part 1 – Basic sound library. During installation process I get ‘could not copy “SL-SuperiorDrummer3/Sounds/soundb1.obw” try again?’
Any idea what could be wrong?
Thanks
Edit : I found the solution so I thought I’d share it. I wanted a clean reinstall so I deleted everything I could find on my computer about superior drummer. The basic library part 1 was being downloaded while doing so and I assume my mistake was that I deleted files from that download. Once it was done, the install process couldn’t go through.
Superior Drummer 3 version: 3.1.5 Operating system: macOS Catalina (10.15)
This post was modified 5 years, 6 months ago by Nicolas Ferro.
