Hey Shred, make sure that your order status on Toontracks site is listed as ‘Completed’. I had to reach out to their CS to have it manually updated because I too had no problem installing EZD2 standalone and as a VST within Ableton Live 11. However, when trying to find the two EZXs ‘Dark Matter’ and ‘Made of Metal’ which were part of the bundle I purchased, they were nowhere to be found. I had the two downloaded to my PC, but there was no way to engage it for anything. CS updated my order and my product manager was able to ‘re-up’ them and be available in standalone or VST.
Hope this helps if it’s anywhere close to what you’re experiencing.
Cheers.
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