Cant install EDZ Pop/Rock sound library update

[Barry]

One or more required files are missing. Your library seems damaged. You will need to re-install the full product before applying this update.

This is the message in the error log.

“No version value could be read in SOFTWARE/Toontrack/EZkeys”

I have uninstalled every EZ program I own etc and wiped the registry before re-installing. Still getting this hassle. WTH?

EZkeys version: 1.3.3
Operating system: Windows 10

Topic

[John]

Hi,

the EZD Pop/Rock Library is an EZdrummer Library, which the update in question would be for. You are posting in the EZkeys Help section. Or are you referring to the EZkeys MIDI Pack ‘Pop/Rock EZkeys MIDI’?

If so, are you using the Toontrack Product Manager Application to download and install?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Barry]

Thanks, I am perfectly aware of the difference between the two programs but that is where the conflict arose. I have, once again deleted All EZ programs, including every single reference in the Registry and every element of EZ files that a deep search could find on my PC. Thankfully I have just been able to re-install all the programs but I’ll never see three wasted hours again….

[Author]

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