Can’t delete old authorizations

[Phil Grabmiller]

I keep getting a message while trying to authorize EZ drummer as follows:

:You have reached the maximum of total authorizations”

When I look in my account there is only one active authorization. Please advise.

Topic

[Walter Lang]

I have the same issue with superior drummer, WEBSITE ISSUE?

[Michael Branch]

Toontrack Support I am trying to reach you to delete the old authorizations so I can reload EZ Drummer on my new computer.

Thanks
Mike

[Phil Grabmiller]

Hey Toontrack, can you help out with my authorizations. I want to get my existing EZDrummer working and ready for the upgrade. PLEASE!!!

[John]

Middleman, you’re good to go

John Rammelt - Toontrack
Technical Advisor

[John]

@mbranch331: You’re good now, right?

John Rammelt - Toontrack
Technical Advisor

[Phil Grabmiller]

@John said:

@mbranch331: You’re good now, right?

Yes, all is good. Got everything to work.

Dowloaded EZ2 as well and got it going. Great product. Very helpful for songwriting. Great job to everyone at Toontrack.

[moussie]

Hi John, I have the same problem, can’t delete old computer ID to make new autorisations for my new computers, can you help?
Thanx.

[Michael]

@moussie said:

Hi John, I have the same problem, can’t delete old computer ID to make new autorisations for my new computers, can you help?
Thanx.

Moussie, your old authorizations have been deleted.

Michael Sanfilipp - Toontrack
Technical Marketing Coordinator

[Author]

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