Cannot “Unauthorize” a computer
Product Manager
-
I have EZD2 installed on two computers: 1) my main...
I have EZD2 installed on two computers: 1) my main audio workstation and 2) a laptop.
My workstation correctly shows up in the “Authorizations on your account” list.
There is one “Empty Authorization Slot” available.
However, the laptop indicates that it is Authorized, though it does NOT show up in the list. Instead, next to the “Authorize this Computer” button, there is a green check mark and the message “The product is authorized on this computer for this serial number, even though you no longer have the authorization on your account.”
When I click on the “Unauthorize” button, nothing happens.
How can I Unauthorize the laptop?
Operating system: Windows 10I have EZD2 installed on two computers: 1) my main audio workstation and 2) a laptop.
My workstation correctly shows up in the “Authorizations on your account” list.
There is one “Empty Authorization Slot” available.
However, the laptop indicates that it is Authorized, though it does NOT show up in the list. Instead, next to the “Authorize this Computer” button, there is a green check mark and the message “The product is authorized on this computer for this serial number, even though you no longer have the authorization on your account.”
When I click on the “Unauthorize” button, nothing happens.
How can I Unauthorize the laptop?
Operating system: Windows 10
