cannot retrieve my password due to out of date email

[atm78]

I have no access to my old email to retrieve my password. I had to create a new account with my new email. I have bought about five or six packs and upgrades for exdrummer. But now with my new account, I need all my other product info transferred to my new account, so I can by exdrummer 2 upgrade. Please help! A customer service phone # would have helped greatly in this situation

Topic

[John]

Hi,

please go to:
https://www.toontrack.com/faq/how-can-i-change-the-email-address-associated-with-my-toontrack-account/
and click ‘Contact Support’.

I can find your old account but I can’t merge them, that needs to be done by Support.

John Rammelt - Toontrack
Technical Advisor

[Author]

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