Cannot make purchase this weekend 3/30/16

[Slackerman]

HI-
I am trying to purchase EZDrummer with free add on but keep getting message the purchase was refused by my bank. I get same message using Paypal.
Paypal has advised there is no record of attempted purchase from Toontrack in their activity logs so Toontrack is not even connecting to Paypal or my bank.
Would like take advantage of free package this weekend.
Thanks
JS

Topic

[Matthew Raymundo]

Same problem here. Trying to pay with PayPal, but PayEx won’t even ask me to log in to my account.

[John]

Hi,

please contact Toontrack directly through the FAQ:
https://www.toontrack.com/faq/

John Rammelt - Toontrack
Technical Advisor

[Eric Higgins]

I also could not use paypal, and had to use a credit card.

[Matthew Raymundo]

@John said:

Hi,

please contact Toontrack directly through the FAQ:
https://www.toontrack.com/faq/

I did. Unfortunately, the automated response is that it could take up to 24 hours to get a reply, and I (like the first poster) was hoping to avail of the weekend offer of the free MIDI package.

We’ll see what happens.

[Author]

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