Cannot find the sound files

[James Russell]

I had to reinstall EZDrummer after having to install a new hard drive. After re-installing all files, EZDrummer, Cocktail, and Rock Solid, each instance I open, either plug-in or stand alone, it states can not find the sound files. I have installed both the TT106 file as well as the update. Still no luck, please assist.

Side note- I had to do the same thing with EZMix2, no issues

Topic

[James Russell]

Is there any one from Toontrack that can respond or assist? Thanks

[Scott]

Please provide your system details and the exact steps you’ve done and what you’ve installed or uninstalled. Has the .dll been moved after installation.

Scott Sibley - Toontrack
Technical Advisor

[James Russell]

Thank you I’m on 10.7.5 As stated above, I’ve installed file TT106 and all applicable updates. No files have been moved. However, it seems as though the instrument files that the TT106 installer is supposed to install, are not being installed. I have the shells of the software yet none of the actual content.

[John]

Hi, if you are on OS 10.7.5, you can run the SoundMover utility (Applications/Toontrack) and point it to the location where your ‘EZHOME’ folder, i.e. the ‘EZdrummer’ folder resides. BR, John

John Rammelt - Toontrack
Technical Advisor

[James Russell]

thanks this is not working are you able to provide all paths that I can remove to try to re-install? Every time I try to run the RED installer program from the website, it says upgrade, and is only 34.9MB for everything. With the amount of files, there is no way that is correct.

[John]

Do you mean that when you click the button in the attached picture, you do not get the Full Product Download? It should weigh about ≈700MB on your drive.

John Rammelt - Toontrack
Technical Advisor

[Author]

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