Cannot Change Phone Number for Purchase

[zachary khourey]

Hello I have a new phone number BUT THERE IS NOWHERE I CAN UPDATE IT????. Toontracks WILL NOT allow me to make a purchase unless I answer an SMS verification. However I cannot update my new number, so I cannot verify so I cannot make the purchase.

Waiting to make a purchase.

Kind Regards

 

Zachary

Operating system: macOS Ventura (13)

Topic

[Olof Hermansson]

BEST ANSWER

Hi,

That must be your payment provider requiring the SMS verification, for example a credit card issuer or PayPal? It’s not Toontrack that needs your new number.

Olof Hermansson - Toontrack
Coder

1

Thanked by: zachary khourey

[Author]

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