Cannot authorise old installation

[mahomed bhamjee]

Hi, I did not use EZdrummer on my pc for a few years. I now want to use it but cannot authorize it any more. I downloaded the Product Manager and in there it says that the product is authorized. But when I open EZdrummer in Cubase it comes up with the authorization screen and there is a tick that says it is authorized. How do i get the correct authorization code?

Topic

[John]

Hi,

at our end here it looks like you’re Authorized and good to go but it could be one of the EZX:s not being Authorized on that PC.
Could you please post a screen shot of the screen in Cubase?
Have you updated all your Toontrack software?

John Rammelt - Toontrack
Technical Advisor

[Moe110]

Hi guys i am having the same problem here. I have a bunch of products and none of them are showing in registered products. Big problem! As i have a new macbook pro and i need to get these on there aswell. Running OSX El Capitan and Logic Pro X. Here is a screen shot

[Scott]

@Moe110 said:

Hi guys i am having the same problem here. I have a bunch of products and none of them are showing in registered products. Big problem! As i have a new macbook pro and i need to get these on there aswell. Running OSX El Capitan and Logic Pro X. Here is a screen shot

Please see my reply to your post in the other thread.

Scott Sibley - Toontrack
Technical Advisor

[kglasby]

Hi, Fellas,

Same here installed a new SSD. I haven’t been on toontrack in awhile went to log in and no products showing. I’m also on El Capitan, Mac Pro. Logic X.

[Author]

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