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Got a session tomorrow and needed to get toontrack off my PC and on to my Mac, run out of authorisations although all I did with my previous PC is re-install it which for some reason took up licences.. I got away Scott free with moving Pro Tools / UAD / Waves / Steven Slate over to my Mac now I’m stuck..
Wouldn’t something like ILOK, or .lic files be better? I’m a bit concerned that everytime I re-install the OS I’m going to have to go back through support.
Email me your Toontrack account info (email address and name used for your TT account) and I can quickly free up the authorizations.
scott(@)toontrack(dot)com
Remove the parentheses in the above email address.
Scott Sibley - Toontrack
Technical Advisor
Thanks Scott, support have been very quick on the subject which is really cool. I still think it would be great and lighten the burden on support with a different licensing structure..
Thanks again..
It’s been mentioned several times over the years that Toon will free up authorisations if you have problems with your computer, or buy a new computer.
The key is to let them know in good time, and not end up stressed with deadlines.
Regarding my Macs, they’ve just been a constant, no need to fiddle with the OS, or the hard drive. So I haven’t burned authorisations.
I’ve freed up some seats for you so you should be able to authorize your new system.
Scott Sibley - Toontrack
Technical Advisor
Hahaha!, got my authorisations 5 minutes after asking!
Scott, you are the man!, thanks a lot mate.
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