Basic Sound Library Not Installing Propoerly

[RohanSolomon]

Hi I have downloaded the Basic Sound Library, but it’s asking me to update it. As i update it, everything seems to be fine but in the Product manager , it still shows the “Ready to use” as greyed out (Mainly the “Core MIDI Pack for OS X”) and prompts me to update.

How do i get out of this vicious cycle ?

 

PLEASE HELP

• This topic was modified 6 years, 2 months ago by RohanSolomon.

Topic

[RohanSolomon]

PS: I’ve tried deleting, downloading and re-installing … Still facing the same problem

[Olof Hermansson]

In SD3 in Settings > Libraries at the bottom, what path does it say for “Additional Libraries”? Is the Edit button enabled? Also please send the file Installerlog.log from Macintosh HD > Users > Shared > Toontrack.

Olof Hermansson - Toontrack
Coder

[RohanSolomon]

This is what shows up …

Also, I can’t seem to find the Installer.log

[Olof Hermansson]

Try clicking that Edit button and browse to (select): system disk > Library > Application Support > EZDrummer

That may fix it all.

Olof Hermansson - Toontrack
Coder

[RohanSolomon]

DUDE !!! You’re the man … It’s working now … Thanks

[Emil-90]

Hi i have downloaded Basic Sound Library,but when i try to install it from the product manager the sound installer says Wrong dvd inserted:could not config file. Please insert the first disk of your sdx libary. I tried to re-installing byt it dosent work.

 

Superior Drummer 3 version: 3.1.4
Operating system: macOS Catalina (10.15)

[Benjamin Browning]

I have this same issue. Same OS, too. Please advise!

Superior Drummer 3 version: 3.1.4
Operating system: macOS Catalina (10.15)

[John]

Hi guys,

from what I can understand, there is an issue with the SD3 Library installer and the Catalina OS release.

I have no other advice than to contact Toontrack Support directly via any of the FAQ pages.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Olof Hermansson]

Emil-90 wrote:

Hi i have downloaded Basic Sound Library,but when i try to install it from the product manager the sound installer says Wrong dvd inserted:could not config file. Please insert the first disk of your sdx libary. I tried to re-installing byt it dosent work.

 

Superior Drummer 3 version: 3.1.4
Operating system: macOS Catalina (10.15)

A workaround for this issue with the Sound Installer on macOS Catalina is to change the download location in Product Manager to somewhere that is not within your Downloads, Documents or Desktop folders. I would suggest a new folder named “Toontrack Downloads” located directly in your home folder. Then use the “Move Downloads” button (in the Product Manager preferences window). When that is done, you should be able to install.

Olof Hermansson - Toontrack
Coder

4

Thanked by: MartinS_7, strawhatlui, patrick.hinz and 1 other.

[patrick.hinz]

I had the same issue and tried Olofs workaround which worked for me. Thanks a ton!

[FuzzFunk]

So I did your suggestion of creating another folder to get it to install. What would be the best way to copy those files now to external ssd so I can delete it off my MacBook’s HD so I can have more room to keep downloading?

Im using a Samsung T5 terabyte first the external SSD

Superior Drummer 3 version: 3.1.4
Operating system: macOS Catalina (10.15)

#FunctioningComputerIlliterate

[John]

Hi FuzzFunk,

 

the Downloads folder does not need to be on an internal HD, so just follow the same instructions to Move the Downloads to a folder on an external HD.

 

BR,
John

John Rammelt - Toontrack
Technical Advisor

[thecajunspoon]

Hey Olof,

My mac vs 10.15.1 isn’t wanting to run the SD3 library, I’m getting an error that says wrong d CD inserted and I’ve tried moving thr folder and it says that the sound installer needs to be updated. Any suggestions? Thanks!

Superior Drummer 3 version: 3.1.5
Operating system: macOS Catalina (10.15)

[Olof Hermansson]

thecajunspoon wrote:

Hey Olof,

My mac vs 10.15.1 isn’t wanting to run the SD3 library, I’m getting an error that says wrong d CD inserted and I’ve tried moving thr folder and it says that the sound installer needs to be updated. Any suggestions? Thanks!

Superior Drummer 3 version: 3.1.5
Operating system: macOS Catalina (10.15)

Please see this post: https://www.toontrack.com/forums/topic/cant-install-on-catalina/#post-2483969

Olof Hermansson - Toontrack
Coder

[Kai Alexander Russell]

Basic Question:

MAC OS 10.12 Sierra

Installation question..

I’ve installed the program to my main computer but

after that, my question is:…..

After downloading Part 1 library of SD3, can I move it to my external Solid State Drive?..

I have to delete the download from the main computer because, my late model 2013 cylinder has 250GB total.

There’s 75GB available on it.

How do I do this? 

Superior Drummer 3 version: 3.1.5
Operating system: macOS Sierra (10.12)

[Author]

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