authorization issue for superior drummer 3

[clemycouscous]

hey ! I just got the latest version of superior drummer 3. I made all the installations for the libraries.. the fact is when I open the app or even in the DAO, sd3 ask me for EZ drummer 3 authorization with a serial number and computer description and it’s not compatible with the sd3 serial number and computer description so I don’t know how to make it work. I got the free trial of EZDrummer 3 few month ago but I delete all before to install sd3.

What can I do ? is it normal ? Am I just a dumb ?

Superior Drummer 3 version: 3.4.0
Operating system: macOS Sequoia (15)

Topic

[John]

Hi,

SD3 is clearly trying to load the EZdrummer 3 Core Library so you must have the library still on your computer. Please start with opening the Product Manager app and see if you can Uninstall it from there. If it lists as Installed but with no option to Uninstall, you may have to download the Installer again, since the Uninstaller is part of the Installer package.

If this doesn’t work, please open the finder and go to {Mac HD}/Library/Application Support/EZdrummer/ and see if you have any of these folders there:
EZX3_EZdrummer3_BrightRoom
EZX3_EZdrummer3_MainRoom
EZX3_EZdrummer3_TightRoom

If so, Delete them and restart SD3 to see if this remedies the problem.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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