authorisation not possible

[peter wessel]

i just installed EZdrummer.It is a download, not a dvd.
when trying to authorise the product I got a screen saying:
You will find the Computer ID on the authorization screen

But then there is this screen:
Nashville is not authorised for this computer.
the ID field is called: xxxxx-xxxxx-xxx

I have windows 7.
is that the cause of the problem?

peter wessel

Topic

[Scott]

I see in your account that you have successfully authorized EZdrummer. Are you all set with this?

Scott Sibley - Toontrack
Technical Advisor

[timedrifter]

today I got the same message, I rebooted and tried again and it gave me a new code and it worked.
maybe try a reboot and try again.

[Author]

Replies