Amps Ezmix pack authorization problem

[mike Kennedy]

Hi,

I have installed and registered amps pak, but I haven’t been able to authorize. The authorization window
does not appear when trying to open in logic8. Running mac osx 10.5.8.
I updated ezmix to ezmix2 3/2/12. Any suggestions would be great.

Thank You!

Mike

Topic

[Scott]

Have you tried authorizing via the EZmix standalone version instead of trying to authorize in Logic? Are you running the latest version of EZmix?

Scott Sibley - Toontrack
Technical Advisor

[mike Kennedy]

Hi Scott,

I have not tried that, but will. I have ezmix 2.0.0. I have looked for more updates, I have downloaded EZmix 2.0.5 for Mac OS 10.5 update, but have not found any others.

Thanks for your response:)

[mike Kennedy]

Scott,
Not showing in stand alone version either.
I never have any trouble with toontrack products, kind of baffled with this one.
Any suggestions?

Thanks!

[Scott]

What does the EZmix interface show as the version number? It should read 2.0.5.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Does your EZmix show the red ‘New’ icon for the new pack you installed?

Scott Sibley - Toontrack
Technical Advisor

[mike Kennedy]

The version reads as 2.0.0, but I have downloaded the update a couple of times.
The red “new” icon does not show.
I’m wondering if the update and ezmix pack is in the correct folder.

Thanks for your continued help!

[Scott]

It won’t show unless you have the latest version installed. Have you tried running the installer again?

Scott Sibley - Toontrack
Technical Advisor

[mike Kennedy]

Tried running installer for ezmix2 update and amps pac, still nothing

[John]

OK,

please try uninstalling with the uninstaller included in the EZmix 2.0.5 update package. Make sure there’s no EZmix 2 left on your hard drive.
The standalone should definitely be gone from your ‘Applications/Toontrack’ folder but you can also check:
{Mac HD}/Library/Plug-Ins/Components/
{Mac HD}/Library/Plug-Ins/VST/

for EZmix and make sure there’s no plugin file left.

Run the 2.0.5 updater again and in Logic, you go to the AU Manager and select EZmix 2 for a rescan. When it’s ready, you should have the plugin report version 2.0.5 when loaded.
After that, re-install your Preset pack(s).

BR,
John

John Rammelt - Toontrack
Technical Advisor

[mike Kennedy]

That did the trick John, thanks so much!
And thanks Scott for helping!

Best,
Mike

[Author]

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