After EZ2 install my EZ player says files not found

[Kyle Capen]

Hello,
After upgrading to EZ2 I moved my folder to a different drive as per instructions. Ez2 works great! I found out though when I opened EZ player in Reaper all of my files in the timeline are gone and I get an error message saying “files not found”. I assume EZ2 didn’t write over the EZ player files. Could this be due to moving my EZ2 folder? Where is the folder that contains the EZ player files? I am on win7 x64.
Thanks for your help,
Kyle.

Topic

[John]

Hi,

yes, you are correct in assuming the move of your EZdrummer folder made EZplayer Pro not recognising it.
Could you please uninstall EZplayer Pro, start EZdrummer 2 and make sure it sees the grooves alright, then install the latest available EZplayer Pro again?

John Rammelt - Toontrack
Technical Advisor

[Kyle Capen]

Hi John,
I’ll give that a try and report back. Thanks for your help!

[Kyle Capen]

Hi John,

I did as you suggested. UN-install ez player then made sure ezd2 works (it does). Then got the latest ez player version and re-installed the program. No luck, files still are not found. Would it make a difference if I temporarily moved the EZD2 folder back to it’s original location?

Kyle.

[John]

OK,

I’ll investigate and come back to you.

John Rammelt - Toontrack
Technical Advisor

[John]

Hi Kyle,

if you perform a Search on your system drive for ‘ezplayer.dll’, how many entries show up?

John Rammelt - Toontrack
Technical Advisor

[Kyle Capen]

Hi John,
I see two entries in my vst x64 folders for the ezplayer.dll.

[John]

Then my guess is that the ‘wrong’ one is used. Please uninstall again, delete any remnant ‘ezplayer.dll’ files on your system, reinstall EZplayer Pro.
If Reaper does not see it, include the location of the newly installed ‘ezplayer.dll’ in Reaper’s VST scan paths. Do NOT copy or move the ‘ezplayer.dll’ manually post install.
It would be nice to know if EZplayer Pro sees all the MIDI if you load it in Toontrack solo? If you do not have the latest Toontrack solo installed, it is also available in your Toontrack account.

John Rammelt - Toontrack
Technical Advisor

[Kyle Capen]

Thanks John,
I’ll try this next!

[Author]

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