Arnold HablewitzHello all. For starters, I am running: iMac 11.6, Logic Pro 10.7.4, a Focusrite 18i8 2nd Gen, and the most recent Superior Drummer 3 update. I have an Alesis DM10 MKII Pro kit that I am running in via a 15 ft USB cable into my computer’s USB hub.
I have two e-kits both exhibiting the same issues, that being that the Kick, Snare, and Tom 4 pads are not working at all in SD3. Have attempted to ‘Learn’ the pads, and I must be doing something wrong as they are just not registering at all. The pads themselves are fine, because this is the exact same issue as I experienced with my previous Kat Percussion kit.
Would running this via midi cables instead – as opposed to the USB – resolve this issue? If not, what would you suggest?
ShootieNot a sure shot but the first I would do is try every USB port on your computer. Restarting SD3 and check the Audio/Midi settings, making sure the correct midi device is selected every time.
Secondly, use a different USB cable. Even if it’s too short, just bring your drum module and a single pad over to test so you know if your rig works or not.
I’ve had a ton of mixed experiences with long USB cable runs. All have been solved simply by changing brands and trying different cable. We are starting to go beyond the recommended length of USB 2.0, so some cables can do it and some can’t.
I run 5 pin midi cables of two merged ekits. It should work if you have the right interface.
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drumjack52Hello all. For starters, I am running: iMac 11.6, Logic Pro 10.7.4, a Focusrite 18i8 2nd Gen, and the most recent Superior Drummer 3 update. I have an Alesis DM10 MKII Pro kit that I am running in via a 15 ft USB cable into my computer’s USB hub.
I have two e-kits both exhibiting the same issues, that being that the Kick, Snare, and Tom 4 pads are not working at all in SD3. Have attempted to ‘Learn’ the pads, and I must be doing something wrong as they are just not registering at all. The pads themselves are fine, because this is the exact same issue as I experienced with my previous Kat Percussion kit.
Would running this via midi cables instead – as opposed to the USB – resolve this issue? If not, what would you suggest?
Superior Drummer 3 version: 3.3.3
Operating system: macOS Big Sur (11)
When you say the USB cables are going into your iMac’s USB hub are you talking about a physical hub that is separate from the computer? At 15 feet you’re right on the hairy edge of max cable length which is 5 meters or roughly 16 feet 5 inches and that’s with a good quality cable. Factor in the length of the cable going from the hub to the computer and that could be the reason you’re having problems.
I’d suggest this – lose the hub if you can and go direct from your ekit to the computer and change to a much shorter USB cable. And only connect one ekit at a time. Download the free MIDI utility called snoize. Run it in standalone and it will/should show the messages coming from your ekit. Check that those message are what you think they should be. This will at least rule out that your ekit is the problem and put the blame pretty much on your setup.
All this being said I’ve never been a fan of MIDI over USB. Especially if it’s a mixed system of 5 pin MIDI and USB MIDI.
Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram
Arnold HablewitzUPDATE:
Switched to a Midi cable and it’s exhibiting the same issues. When I play with headphones all pads are working absolutely fine…just trying to run it into my computer those three pads won’t register. Any ideas?
JohnHi,
if the pads are working with the internal sounds but there is no MIDI notes being sent when trying to Learn, I’d check the MIDI settings (from the manual):
BR,
John
John Rammelt - Toontrack
Technical Advisor
drumjack52Hi,
if the pads are working with the internal sounds but there is no MIDI notes being sent when trying to Learn, I’d check the MIDI settings (from the manual):
1.Press DRUM KIT to go to the Main Screen.2.Press EDIT INST. The top of the screen will show thenumber and name of the Kit whose Instruments (drumvoices) you will be editing.3.Select MIDI (F2). The top of the new screen will show thetrigger Voice you are editing.trigger by pressing NOTE CHASE then striking the desiredtrigger. Alternatively, you can highlight the Voice (next tothe Kit number) using the CURSOR UP / DOWN buttonsto highlight it and use the VALUE UP / DOWN buttons orVALUE DIAL to change itBR,
John
Even before doing this I suggest downloading and running the free utility called snoize. It’s a great utility for helping to diagnose possible MIDI problems. Run it standalone and it will show you the MIDI messages coming from the e-kit. That will let you know if the e-kit is okay or not. Hit each pad separately and check that messages are being sent.
Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram
Arnold HablewitzHi,
if the pads are working with the internal sounds but there is no MIDI notes being sent when trying to Learn, I’d check the MIDI settings (from the manual):
1.Press DRUM KIT to go to the Main Screen.2.Press EDIT INST. The top of the screen will show thenumber and name of the Kit whose Instruments (drumvoices) you will be editing.3.Select MIDI (F2). The top of the new screen will show thetrigger Voice you are editing.trigger by pressing NOTE CHASE then striking the desiredtrigger. Alternatively, you can highlight the Voice (next tothe Kit number) using the CURSOR UP / DOWN buttonsto highlight it and use the VALUE UP / DOWN buttons orVALUE DIAL to change itBR,
John
Ok, so I checked the midi monitor per the next reply and notes ARE being sent from the E-kit to the computer on all pads of the e-kit. I have also verified that the notes listed in the Alesis module line up with the notes in Toontrack. For example, Snare Center = 38…both on the kit and in SD3. This problem was the same when I was using the USB cable as well.
Also, the answer you gave isn’t really something I’m seeing here on my end. Are you trying to refer to SD3 or to my drum module? I’m using an Alesis DM10 mkII Pro kit, using SD3 on an iMac, with Big Sur, and into Logic Pro 10.7.4
Attaching a screenshot in case that helps. Or so I can at least be pointed where to go.
JohnYes, since I was referring to MIDI notes being sent, I meant the Alesis manual.
Then there is no logic (no pun intended) in the instruments not working as expected.
If you open the Standalone and start a new Project, then select the DM10 Preset, do the pads/instruments work as expected?
BR,
John
John Rammelt - Toontrack
Technical Advisor
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