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3.4.3 is very sluggish

Superior Drummer 3 Help
Viewing 13 replies - 1 through 13 (of 13 total)
  • Red Gear Music
    Participant

    I don’t think the issue is with SD3 but more so Logic (assuming you are using this) and MacOS Tahoe (based off your system specs in your signature).  There is this post kinda talking about that. . .

    redgearmusic.com | youtube.com/@RedGearMusic

    1

    Thanked by: myron
    drumjack52
    Participant

    Not seeing it on my ancient system.

    Jack
    aka musicman691 on other forums
    Superior Drummer 3.4.1
    Area 33 1.0.0
    Death and Darkness 1.0.1
    PT 2021.6
    OSX 10.13.6
    3.46 GHz hex core 2012 MacPro 48 gig ram

    1

    Thanked by: myron
    BlueMistral
    Participant

    All good her on MacBook Pro m4 and SD3 3.4.3

    1

    Thanked by: myron
    Petter Adsten
    Moderator

    If I’m guessing correctly, this is a bug in macOS/Apple’s software building tools that we have reported to Apple. The bug is that mouse clicks in some scenarios will not fire until you move your mouse.

    I would recommend that you contact Apple’s support directly about this, too. And please let our support know if Apple needs any additional information.

    In my tests on an Intel mac, a workaround has been to use Logic 11. Some tests have indicated that running Logic 12 in Rosetta mode on Apple Silicon macs has been a workaround, too. (Right-click Logic.app > Get Info > Open using Rosetta)

    Petter Adsten - Toontrack
    Support & Betatesting

    2

    Thanked by: Red Gear Music and myron
    Red Gear Music
    Participant

    I can confirm, running Logic 12.0.1 in Rosetta resolves all the issues I have been seeing with MacOS Tahoe.  This includes:

    • Mouse lag or selecting items in menus automatically
    • Being able to detach the mixer window
    • Slow typing when saving a preset

    The one big downside to running in Rosetta mode is the Logic Stem Splitter will not function, so for me, I will continue to use it in Silicon mode and jsut deal with the issues.  Let’s hope Apple can fix this.

    Is there anyway for Toontrack engineers to inform the Apple engineers of these problems?  Because you know when we do this with support, they will pass the blame to Toontrack saying it’s a them problem, and around and around we go. Here’s to hoping it can eventually get resolved.


    Operating system: macOS Tahoe (26)

    redgearmusic.com | youtube.com/@RedGearMusic

    Petter Adsten
    Moderator

    Being able to detach the mixer window Slow typing when saving a preset

    Hmm, not sure that we had seen this problem before.

    Are you clicking the detach button in the Mixer tab or are you using the detach menu under View? And in any case, does it work if you click the button, then move the mouse slightly?

    I will forward the issue with slow typing when saving user presets to our programmers, I had not seen that before but I can indeed reproduce it here on my end in Logic 12. Seems likely that it has the same root cause, but we’ll double check.

    The mouse click bug has been reported to Apple by our programmers.

    Petter Adsten - Toontrack
    Support & Betatesting

    Red Gear Music
    Participant

    Petter,  the detach mixer tab from the View menu does work, although it still has that weird mouse menu lag.  But clicking the detach icon on the mixer tab does not detach UNLESS I expand the Logic plugin header button in the upper right corner (I normally keep it collapsed for more visual space).  I posted about this previously.  I feel better knowing someone at Toontrack has reported this off to Apple and was able to validate my issues.  🤣

    redgearmusic.com | youtube.com/@RedGearMusic

    1

    Thanked by: Petter Adsten
    Petter Adsten
    Moderator

    Okay, yes I have been able to confirm that the slow typing bug has the same root cause.

    The Mixer tab detach button not responding when the window header is collapsed seems to depend on the length of the channel name (and the text in the top of the Logic Plug-In window). If I use the default name (Inst 1) there are no issues, but if I change it to something longer, the Mixer detach button is no longer clickable. Seems like a different bug/issue. I’ll report it to our devs to see if there is anything we can do to fix that.

    Petter Adsten - Toontrack
    Support & Betatesting

    2

    Thanked by: myron and Red Gear Music
    Red Gear Music
    Participant

    Okay, yes I have been able to confirm that the slow typing bug has the same root cause.

    The Mixer tab detach button not responding when the window header is collapsed seems to depend on the length of the channel name (and the text in the top of the Logic Plug-In window). If I use the default name (Inst 1) there are no issues, but if I change it to something longer, the Mixer detach button is no longer clickable. Seems like a different bug/issue. I’ll report it to our devs to see if there is anything we can do to fix that.

    @Petter Adsten, since you were able to see the issues I and some other users were experiencing, do you mind posting an update in this thread if Apple support fixes the issues?  I have since went back to Sequoia, because I just couldn’t deal with it anymore.  So far everything is back running smooth as butter on my M1 Mac Mini.

    redgearmusic.com | youtube.com/@RedGearMusic

    1

    Thanked by: Petter Adsten
    Petter Adsten
    Moderator

    do you mind posting an update in this thread if Apple support fixes the issues?

    Yes, I’m keeping a close eye on this issue, unfortunately it doesn’t seem to be any different in the next macOS update. We are experimenting to find a workaround in our code in the meantime.

    Petter Adsten - Toontrack
    Support & Betatesting

    1

    Thanked by: Red Gear Music
    Red Gear Music
    Participant

    I noticed in this recent update 3.4.4, it specifically addresses the menu issues.  Is this working well for others on Tahoe?

    redgearmusic.com | youtube.com/@RedGearMusic

    myron
    Participant

    I updated to 3.4.4 and noticed the improvement immediately

    M4 Mac Mini • 24GB RAM • OSX 26.3 • UA Quad • Logic 12.0.1 • Kontakt 7 • Superior 3.4.3

    1

    Thanked by: Red Gear Music
    Petter Adsten
    Moderator

    Yes – haven’t heard of any change/fix in macOS or Logic, but we were able to work around the problem in 3.4.4.

    Petter Adsten - Toontrack
    Support & Betatesting

    1

    Thanked by: Red Gear Music
Viewing 13 replies - 1 through 13 (of 13 total)
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