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3.1.4 Update Plugin and Resources not the same

Superior Drummer 3 Help
Viewing 10 replies - 1 through 10 (of 10 total)
  • Replied May 11, 2019 at 10:50 #2451433
    SonicHakeem_1
    Participant

    Found the solution.

    Turns out the older file was in the system Library and the new version was installed in the user Library. Not sure how Logic decides which one to read, but even when fully uninstalling, the old component in the system Library was still there. After I manually removed it, everything has been fixed. 3.1.4 loads properly now.

    Replied May 13, 2019 at 09:40 #2452749
    Olof Hermansson
    Moderator
    SonicHakeem_1 wrote:

    Found the solution.

    Turns out the older file was in the system Library and the new version was installed in the user Library. Not sure how Logic decides which one to read, but even when fully uninstalling, the old component in the system Library was still there. After I manually removed it, everything has been fixed. 3.1.4 loads properly now.

    Wasn’t it the other way around, that the newer version was/is in system Library (Macintosh HD > Library)? That’s where the installer puts it, but Logic prefers to read from the user Library. Does Product Manager say that the latest SD3 is installed? If so, you have it in the system Library which is good.

    By the way, any idea how you got a copy in the user Library in the first place?

    Olof Hermansson - Toontrack
    Coder

    Replied September 6, 2019 at 14:43 #2476505
    Glenn White
    Participant

    I have a similar problem to the above, running on MacOSX 10.14.6 with Cubase Pro version 10.0.40, however having read the solution above I do have the Superior Drummer 3 .component version 3.1.4 sitting in both my system and my user libraries. I tried to rescan all components from the Cubase Plug-in Manager (it looks for files in the User Library). However I still get the same error as originally in this thread. I should add that Superior Drummer 3 does work correctly when run as a stand-alone application. Do you have any further suggestions please? Many thanksScreenshot-2019-09-06-at-13.40.29
    Screenshot-2019-09-06-at-13.40.23
    Screenshot-2019-09-06-at-13.41.46
    Screenshot-2019-09-06-at-13.41.22


    Superior Drummer 3 version: 3.1.4
    Operating system: macOS Mojave (10.14)
    • This post was modified 5 years, 9 months ago by Glenn White.
    Replied September 6, 2019 at 14:56 #2476518
    Olof Hermansson
    Moderator

    Yes, remove it from the user domain, so that the one in “system” is used. And for Cubase it’s the VST (Superior Drummer 3.vst) that is relevant, not the AU (.component).

    The Toontrack Product Manager, the installers/updaters and the standalone all always access the system domain plug-ins.

    Olof Hermansson - Toontrack
    Coder

    1

    Thanked by: Glenn White
    Replied September 6, 2019 at 15:17 #2476520
    Glenn White
    Participant

    Thank you very much Olof, it was indeed the VST file that was the one giving problems, and exactly as you suggested, removing the 3.1.2 version from the User domain file structure so that the 3.1.4 is picked up from the system file path has resolved the problem, allowing Superior Drummer 3 to open inside my Cubase DAW. Thank you again.


    Superior Drummer 3 version: 3.1.4
    Operating system: macOS Mojave (10.14)
    Replied October 26, 2019 at 23:54 #2486238
    Hans Henning Thomas
    Participant

    Hello,

     

    I´ve got exactly the same Problem, but sadly on a Win 10  computer.

    Where is the file, I´ve got to delete on Win 10, and where ist the one I have to keep or to  move to my VST-Folder?


    Superior Drummer 3 version: 3.1.4
    Operating system: Windows 10
    Replied October 27, 2019 at 01:13 #2486253
    Hans Henning Thomas
    Participant

    Hello,

    o.k., now I´ve got it on my own, I guess…

    After removing the dll- files everyhere (I got it in more than one scanned folders) I reinstalled.  Thereby I was asked for my VST-folder to place the dll-file into.

    But after reinstalling Superrior Drummer 3  the dll-file semed to be the old dated version again, namely from 5th of May 2019. Burt after rescanning all Plugins with Cubase it worked!

    So there must be any change in the new dll-file anyway, but the date ist still the same.

    So my Tip for Win 10 Users: First remove the old dll-file, then install superior drummer 3 program again (only the program, for sure, not the content 😉 )

    Best Regards


    Superior Drummer 3 version: 3.1.4
    Operating system: Windows 10
    Replied September 8, 2021 at 09:42 #2790589
    Bozz
    Participant

    Windows 10 64bit. Studio One 5.3
    I did an update today of Superior Drummer 3 from Toontrack. Now I get a message saying:
    The installed resources and the plug-in are not the same version!
    Plug-in version: 3.2.4 Version of resources: 3.2.5. Please reinstall Superior Drummer 3. I have reinstalled Superior Drummer 3.
    But I still get the same message. However it opens fine in Cakewalk by BandLab.
    Can you please help

    Replied September 8, 2021 at 11:35 #2790616
    Petter
    Moderator

    Hi Bozz, we can see that you have received help from our support team. Please do not hesitate to contact support again if you are experiencing further issues.

    Petter Adsten - Toontrack
    Support & Betatesting

    Replied September 29, 2023 at 23:45 #3138403
    Maxthegun
    Participant

    Jahaja

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