Topic: 100% Reproducible Crash Standalone

Viewing 8 replies - 1 through 8 (of 8 total)

Replied June 13, 2020 at 21:16 #2592345

Didier Martini
Participant

I did what you said, and no crash here, so i suggest you to ask a tech support request instead ;-).

EZbass version: 1.0.4
Operating system: Windows 10
Replied June 14, 2020 at 08:27 #2592456
Phil Pendlebury
Participant
As mentioned in my opening post:

This is not a tech support request. I am submitting a bug / issue.

If you could not reproduce this maybe you didn’t follow the steps exactly. However as long as the Toontrack QA see this post, that is fine with me.

Best, P.

EZbass version: 1.0.4
Operating system: Windows 10
Info & Contact

Windows 10 Pro (4K). Intel i7. 64GB RAM. RME FF UCX. UAD2 QUAD.
Cubase. Nuendo. Wavelab. Ableton. Vegas. etc.
- The post has been modified 2 times, last modified 5 years ago by Phil Pendlebury.
Replied June 14, 2020 at 12:29 #2592497
Didier Martini
Participant
Phil Pendlebury wrote:

As mentioned in my opening post:

This is not a tech support request. I am submitting a bug / issue.

If you could not reproduce this maybe you didn’t follow the steps exactly. However as long as the Toontrack QA see this post, that is fine with me.

Best, P.

EZbass version: 1.0.4
Operating system: Windows 10

The post has been modified 5 years ago by Phil Pendlebury"> 2 times, last modified 5 years ago by Phil Pendlebury.
I did exactly what you did. i can film it if you want. it’susually a bug when something is reproductible on someone else computer.

EZbass version: 1.0.4
Operating system: Windows 10
Replied June 14, 2020 at 14:32 #2592518

Phil Pendlebury
Participant

It is OK thanks.

btw. I am aware of what a bug is. I work in QA testing, hence my detailed report with quite a number of attached dump files.

Just because one person cannot reproduce, does not mean it does not exist as an issue.

Let us see what the developers say now.

Thank you.

EZbass version: 1.0.4
Operating system: Windows 10
Info & Contact

Windows 10 Pro (4K). Intel i7. 64GB RAM. RME FF UCX. UAD2 QUAD.
Cubase. Nuendo. Wavelab. Ableton. Vegas. etc.

2
Thanked by: Didier Martini and Henrik Ekblom

Replied June 15, 2020 at 08:37 #2592741

Henrik Ekblom
Participant

Thanks for the report. We’ll investigate it!

Henrik Ekblom - User Experience Designer
Toontrack

1
Thanked by: Phil Pendlebury

Replied June 15, 2020 at 11:01 #2592772

Olof Hermansson
Moderator

This will get fixed in the next update. A right click was not enough, you had to drag the mouse too.

Olof Hermansson - Toontrack
Coder

2
Thanked by: Phil Pendlebury and Didier Martini

Replied June 15, 2020 at 11:38 #2592779

Didier Martini
Participant

wow i see !! my apologize to Phil, I could reproduct the crash. in fact, i’m using a Wacom touch as a mouse, and with it the right click and “move”/drap/drop is not possible so impossible to experience such a bug. i just tested with a real mouse and could reproduce the issue !

EZbass version: 1.0.4
Operating system: Windows 10

1
Thanked by: Phil Pendlebury

Replied June 15, 2020 at 14:32 #2592817

Phil Pendlebury
Participant

Olof Hermansson wrote:

This will get fixed in the next update. A right click was not enough, you had to drag the mouse too.

Thanks ever so much. Here the drag was not required but maybe related to my mouse settings. Anyway, you have it. Great. 🙂

EZbass version: 1.0.4
Operating system: Windows 10
Info & Contact

Windows 10 Pro (4K). Intel i7. 64GB RAM. RME FF UCX. UAD2 QUAD.
Cubase. Nuendo. Wavelab. Ableton. Vegas. etc.
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Viewing 8 replies - 1 through 8 (of 8 total)

100% Reproducible Crash Standalone

EZbass Help

Viewing 8 replies - 1 through 8 (of 8 total)