Topic: 1.3.0 – MAJOR BUG – Multiple instances crash host

Viewing 15 replies - 1 through 15 (of 15 total)

Replied May 2, 2011 at 08:00 #1948208

John
Moderator

Hi,

it doesn’t happen here on OS 10.6.7 with:
Toontrack solo 1.3.0
Logic Pro 9.1.3
Ableton Live Lite 6
Cubase 4.5.2
Pro Tools HD 9.0.2

and AFAIK, it wasn’t reported by any of the Windows users during Beta cycle, so it still points to something local.
A logical explanation as I see right now for the 64-bit apps to crash, is if you point them to the 32.bit .dll file instead of the 64-bit ezdrummer.dll but that wouldn’t explain why the 32-bit apps would crash…unless they pick up the 64-bit version instead.

Best Regards,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 2, 2011 at 08:58 #1948211

Mauri
Participant

HI orchetect, I know this won’t help you but the 32bit version works fine here too.

Cheers,

Mauri.

Cubase Pro 11 x64 with jBridge | WaveLab Elements 10.0.50 | W10 Pro x64 Dual Boot on 2 SSDs plus 3 SSDs for samples and project/audio files | i7 5930K @ 4.6GHz (stable) | ASUS X99 Pro | 32GB G.SKILL Ripjaws RAM | RME HDSPe AIO | GPU AMD Radeon RX 580 Series | Mackie HR624 MKII | 2 x UAD2 Solo PCIe | 2 x 24" LED monitors...

Replied May 2, 2011 at 09:41 #1948213

Steffan Andrews
Participant

It seems rather inexplicable that 1.2.1 would perform fine on two different platforms in different hosts, then both break in the exact same way when upgraded to 1.3.0. I tested multiple 32-bit and 64-bit hosts on both machines.

At this point I don’t know what to assess. It’s not a plug-in mixup on the PC. On the Mac it’s impossible to mix up 32/64 bit VST plugins because they’re part of the same binary file. And yet this crash behavior persists. I am wondering if it has something to do with a corrupt EZX data folder or something. I just don’t have the time to be screwing around with this. I’ve rolled back to 1.2.1 and forging ahead for now.

Replied May 2, 2011 at 09:56 #1948214

John
Moderator

1.2.1 was only 32-bit, 1.3.0 installs both a 32-bit .dll and a 64-bit .dll on Windows if you run both installers. They reside in different locations, though.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 2, 2011 at 10:36 #1948215

Steffan Andrews
Participant

I’m fully aware of that. I have explicit control over where they reside. But it’s a further proof that there is something wrong with EZdrummer in this new version because of the identical crash behavior across multiple platforms. It has NOTHING to do with 32 or 64 bit.

Replied May 2, 2011 at 14:31 #1948224

Scott
Moderator

Do you have any errlog files associated with these host crashes?

Scott Sibley - Toontrack
Technical Advisor

Replied May 2, 2011 at 22:54 #1948239

Steffan Andrews
Participant

That’s a good question. I can see if there are any I can dig up.

I found the Cubase 6 crash report on the Mac:

http://dl.dropbox.com/u/1477110/ezd/Cubase%206_2011-05-01-112539_Rig.txt

Replied May 3, 2011 at 06:43 #1948248

John
Moderator

Hi,

thanks but you need to find the Superior 2 errlog.doc (if any is produced).
On PC you should find it in ‘Documents and SettingsAll UsersApplication DataToontrackSuperior2’ or similar
On your Mac it should be in ‘Mac HD/[User]/Library/Caches/com.toontrack.superior.superior2’

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 3, 2011 at 07:08 #1948250

Steffan Andrews
Participant

I checked those locations on the Mac and PC and I’m not sure they will be of any use to you. The errlog.doc files I found had modification dates weeks old.

Additionally, I have a utility on the Mac that monitors system wide file/disk activity. I did not see any Toontrack error log files being written or accessed. Only the system crash log file and other non-related files.

If it’s of any interest, the only contents in these files were these lines, and they were from an old copy of SD2’s errlog, and not EZdrummer’s.

Error in configfile ‘Save Chunk’ line 3 :Illegal command ‘CurrentKey’
Error in configfile ‘Save Chunk’ line 4 :Illegal command ‘currentTrack’
Farray::AddMemUse underflow 32300 -8075 -32300 -169
Farray::AddMemUse underflow 292 -73 -292 -73

Replied May 3, 2011 at 07:24 #1948251

John
Moderator

Sorry,

I wrote the superior 2 path out of habit. So no EZdrummer errlog in the corresponding ‘ezdrummer’ places?
Even with ‘old’ mod dates?

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 3, 2011 at 07:40 #1948253

Steffan Andrews
Participant

No sir, I checked thoroughly through both the All Users and the current user’s data files on the PC. There are folders for EZdrummer, but no errlog inside. Just for SD2.

Same on the Mac – there are folders for both, but only one errlog for EZdrummer with just the “Illegal command” lines as stated above, with an old file date.

Replied May 3, 2011 at 07:58 #1948254

John
Moderator

OK,

thanks, I’ll check what next step is and one of us will respond here ASAP.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 3, 2011 at 12:39 #1948257

John
Moderator

Hi,

can you please confirm that this happens only when using higher than 44,1kHz sample rate?

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied May 3, 2011 at 18:37 #1948266

Steffan Andrews
Participant

Good call.

In 44.1k it’s stable as a rock. In 48k the second instance of EZdrummer crashes the host immediately.

I also noticed that the samples load blazing fast in 44.1k with EZdrummer, but in 48k they take close to 2 minutes to load.

All my sessions run at 48k so this is definitely a problem.

Replied May 3, 2011 at 18:43 #1948267

Scott
Moderator

I also noticed that the samples load blazing fast in 44.1k with EZdrummer, but in 48k they take close to 2 minutes to load.

That’s expected as all the individual samples need to re-sample to any sample rate other than 44.1kHz.

I believe the programmers are looking into any issues at the moment.

Scott Sibley - Toontrack
Technical Advisor
Author

Replies

Viewing 15 replies - 1 through 15 (of 15 total)

1.3.0 – MAJOR BUG – Multiple instances crash host

EZdrummer Help

Viewing 15 replies - 1 through 15 (of 15 total)