Unable to Install Midi Expansion

[Leonardo Flores]

I have just bought “Rythme Sauvage” but i have been unable to install the pack. The installer keeps popping a message stating the following:

“Config File Error – Could not read installer config file”

Please assist.

Topic

[John]

Hi,

did you try to run it before or after you installed EZdrummer 2?
Please try re-downloading it and re-installing it via the Product Manager.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Leonardo Flores]

I ran it after installing EZDrummer 2. I have download the file a couple of times but i keep having the same error message. I entered the serial number on the Product Manager and it and a message appeared stating that the product was already register…but it does not appear with all my products in the Product Manager.

[Olof]

Press cmd+R in Product Manager to make it refresh (sync with the server what products you have).

Olof Hermansson - Toontrack
Coder

[grambo99]

Absolutely ridiculous. I don’t want to have to download some application and have it monitoring my system – I want to download files that actually install. Laughable. Deliberately wreck the files so that we’re forced to install this spyware.

[Henrik]

grambo99 wrote:

Absolutely ridiculous. I don’t want to have to download some application and have it monitoring my system – I want to download files that actually install. Laughable. Deliberately wreck the files so that we’re forced to install this spyware.

But why would we make the Product Manager, and not all our products, spyware – if you think we have that intent?

Henrik Ekblom - User Experience Designer
Toontrack

• This post was modified 5 years, 5 months ago by Henrik.

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