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Product Manager Issues
November 25, 2017
4:02 am CEST
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SikowStudios
New Member
Forum Posts: 2
Member Since:
November 25, 2017
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I downloaded the product manager and then upon attempting to open it, it prompts me that it has an update and updates it. Upon completion, an error window appears and alerts me that the product manager update cannot update because the old version cannot be removed from the application. Any help would be much appreciated!Confused

November 25, 2017
1:43 pm CEST
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Olof
Member
Forum Posts: 710
Member Since:
February 10, 2010
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This is usually caused by the hidden trash folder having the wrong owner. To fix that, open Applications/Utilities/Terminal and paste this command there and press enter:

sudo chown `whoami` ~/.Trash

It will ask for your computer password. Then Product Manager should be able to update itself.

December 25, 2017
7:50 pm CEST
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sumit george
New Member
Forum Posts: 1
Member Since:
October 22, 2017
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I have a Windows 64gb operating system, do you have the correct fix for mine also. I am unable to find a way to update Product Manager therefor unable to update EZdrummer 2

December 25, 2017
8:56 pm CEST
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Olof
Member
Forum Posts: 710
Member Since:
February 10, 2010
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What error are you getting?

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