How can we help you?

I just created an account but I cannot log in. Why can’t I access my new account or recent purchase?

Please check to see if any emails from Toontrack have gone directly into your junk/spam folder.
It may take a few minutes to receive any account verification or order confirmation emails.
If you still do not see any emails regarding your new account or order, please contact Toontrack Support with your account email address and/or order number, and a member of the Toontrack Support team will get back to you as soon as possible!
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