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How can we help you?

I forgot my password!

If you forgot your password, use the I forgot my password-link, enter your account email and press the blue “Reset Password” button.

You will then get a message by email from with further instructions.

– I’m not receiving the email!

First, please check your spam folder to see if the email ended up there.

We have been in contact with users who have the address added to the blocked senders list in their email client. Mostly users that use the Outlook web client, see the Microsoft support guide.
Your email client may have a similar block list, make sure that is not marked as spam.

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