Topic: Just bought a product I already own! | Toontrack

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Just bought a product I already own!

Requests and Feedback

Posted 20 hours, 34 minutes ago #3497483

Matt Rayner
Participant

Hi!

Yes, this is how clever I am:
I just bought Vintage Vibes EZK as a Daily Deal offer, and, well, I already own it.
Can I possibly get a refund or a credit on my Toontrack account?

I twice tried filling out the “Contact Us” form but it tells me I failed the human-check capture challenge.

Thanks and BR
Creator

Topic

Viewing 2 replies - 1 through 2 (of 2 total)

Replied 20 hours, 31 minutes ago #3497485

Scott
Moderator

Please try to empty your browser cache and see if that helps with the webform?

If not, you could email Toontrack at support(at)toontrack(dot)com and that will reach our support as well.

Scott Sibley - Toontrack
Technical Advisor

Replied 20 hours, 22 minutes ago #3497490

Matt Rayner
Participant

Thanks Scott.
I’ll email them.
BR
Author

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