Unable to complete purchase but PayPal charged

Requests and Feedback

• Posted November 18, 2025 at 17:17 #3463740
  element14

  Participant

  PayPal completed but I was returned to the checkout page. Items are still in my cart.

  Submitting a ticket through the Contact Support link at the bottom for this page https://www.toontrack.com/faq/how-do-i-contact-support/ results in a “Something went wrong …” error. I’ve discovered that this only happens with a file attachment.

  Can you please complete my purchase?

  Thanks – Bill
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