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Hi everyone and Merry Christmas to all. I uploaded all my SD midi packs 2 weeks ago to a new computer and after recommendation from great folks on here, I wiped it clean and started over again after a massive amount of issues. So the new slate is great, and I am so thankful that I did it, and the first 8 SD midis went well, but today the last two say they are not authorizing. I made sure that it is going to the new computer name but I keep getting the same error message. This is my 3rd computer with SD and I am wondering if it thinks this is the 4th because it is counting the same computer twice. It should not because the serial number is the same, but I get an error message on Toontrack website under products showing issue with the serial number. I also can’t find SD 3 on my Daw, just SD 2, but I never downloaded SD2. So any help would be great.
Also, is there a search option with the forum? I can’t find where to search for topics. I know I am not the first person with this and I searched about 6 pages into the chat and oculd not find my topic.
Thank you,
James
Congratulations on rebuilding your computer’s software. As to the seeming authorizations issue I’d get with support and see if they can help. It could be seeing the second authorization try on the computer as a 4th one. There is a search box at the top of every page but it isn’t all that visible. There have been a lot of digital bits spilled on the search function and it’s lack of functionality so you’re not the first to mention it. Ordinarily I’d suggest learning to use the site: operator in Google to search but from the way this site is run it makes external searches a bit of a fool’s errand. I mean you have to have an account and be logged in to even just read posts. What other site does that?
The reason I’ve been told that the search engine is what it is is because the site is mainly a portal for selling things and not disseminating info like being asked about here. There’s little energy or will being expressed to change that it seems.
Jack
aka musicman691 on other forums
Superior Drummer 3.4.0
Area 33 1.0.0
Death and Darkness 1.0.1
PT 2021.6
OSX 10.13.6
3.46 GHz hex core 2012 MacPro 48 gig ram
1
Thanked by: James GardinerI found on the “questions” page something about the authorizing not working. I think what happened is somehow Toontrack thinks I have a different computer now that I did a full restore. I did the reboot when you are going to sell your computer and you want nothing on it. I know the computer keeps the same serial number but somehow Toontrack shows a different number than the one my computer showed just before i wiped it clean. I copied it before i wiped it and the one showing up on the Toontrack box shows it is differnent.
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