You are referring to the two instruments that have what’s called Futurhit. If you use the tools inside EZD3 to program them, they work fine.

I’m guessing you are programming with your DAW or trying to trigger them with hardware, right? Or you are saying the Singer/Songwriter EZX is different than the other products?

Posting that image was important.

There is the standard percussion that works with every EZX on the right side of the screen and is always triggered with the same notes/midi. These are the futurhit instruments that you are not what you are referring to.

When it comes to different EZXs, many of them have additional instruments. In this case the extra tambourine/shakers. These addition instruments occupy the same midi notes as additional instruments of other EZXs which could be anything. So if you play that particular Tambourine Midi from Singer Songwriter on the Metal! EZX for example, you might hear a tom or a ride.

If that’s not sensible, or poorly explained by me, a fact is if you want to use the additional instrument midi from Singersongwriter EZX, you must also use that EZX for the sounds. It work perfect like that. I don’t think Toontrack will acknowledge this one, it is working sensible… though a valid observation on your part.