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Core library update error

EZdrummer Help

• Posted December 23, 2023 at 06:46 #3192585
  BegottenSun

  Participant

  The core library updater gives me this error message: “Your library seems damaged, you will need to install the full product before applying this update.”

  It’s confusing me because I have EZdrummer authorized and installed on this system

  Here is the log transcript:

   

  2023-12-22 21:26:53: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
  2023-12-22 21:26:53: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
  2023-12-22 21:26:53: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
  2023-12-22 21:26:53: Product: EZdrummer 3 Core Library Update
  2023-12-22 21:27:02: ——————–
  2023-12-22 21:28:29: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_MIDI_Update_WIN_101\TT560_EZdrummer_3_Core_MIDI_Update_WIN\Updater.exe
  2023-12-22 21:28:29: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_MIDI_Update_WIN_101\TT560_EZdrummer_3_Core_MIDI_Update_WIN
  2023-12-22 21:28:29: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_MIDI_Update_WIN_101\TT560_EZdrummer_3_Core_MIDI_Update_WIN\Contents\InstallConfig
  2023-12-22 21:28:29: Product: EZdrummer 3 Core MIDI Update
  2023-12-22 21:28:37: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:28:40: Current version:
  2023-12-22 21:28:40: Saved “C:\Program Files (x86)\Common Files\Toontrack\EZDrummer” as HomePath.
  2023-12-22 21:28:40: Starting installation.
  2023-12-22 21:28:40: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:28:41: Start copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:28:41: Installing option 0 (3244 files)
  2023-12-22 21:28:41: Does not exist so will not try to delete it: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\Midi\02_@EZDRUMMER_3
  2023-12-22 21:28:41: Does not exist so will not try to delete it: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\Midi\02_@EZDRUMMER_3_PERCUSSION
  2023-12-22 21:28:41: Does not exist so will not try to delete it: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer\Midi\00@_EZDRUMMER_LIBRARIES
  2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3/midiDB
  2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3/Aversion
  2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3_PERCUSSION/midiDB
  2023-12-22 21:28:41: Copying file Midi/02_@EZDRUMMER_3_PERCUSSION/Aversion
  2023-12-22 21:28:41: Copying folder Midi/02_@EZDRUMMER_3
  2023-12-22 21:28:47: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
  2023-12-22 21:28:47: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
  2023-12-22 21:28:47: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
  2023-12-22 21:28:47: Product: EZdrummer 3 Core Library Update
  2023-12-22 21:28:47: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:28:49: Copying folder Midi/02_@EZDRUMMER_3_PERCUSSION
  2023-12-22 21:28:50: Copying folder Midi/00@_EZDRUMMER_LIBRARIES
  2023-12-22 21:28:50: Current version:
  2023-12-22 21:28:50: Starting installation.
  2023-12-22 21:28:50: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:28:50: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
  2023-12-22 21:28:50: Required files are missing
  2023-12-22 21:28:50: Installation failed
  2023-12-22 21:28:51: Installation succeeded
  2023-12-22 21:28:54: ——————–
  2023-12-22 21:28:55: ——————–
  2023-12-22 21:29:02: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
  2023-12-22 21:29:02: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
  2023-12-22 21:29:02: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
  2023-12-22 21:29:02: Product: EZdrummer 3 Core Library Update
  2023-12-22 21:29:02: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:29:05: Current version:
  2023-12-22 21:29:05: Starting installation.
  2023-12-22 21:29:05: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:29:05: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
  2023-12-22 21:29:05: Required files are missing
  2023-12-22 21:29:05: Installation failed
  2023-12-22 21:29:08: ——————–
  2023-12-22 21:29:33: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
  2023-12-22 21:29:33: Current working directory: C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN
  2023-12-22 21:29:33: Reading config file C:\Users\User\Downloads\TT560_EZdrummer_3_Core_Library_Update_WIN_101\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
  2023-12-22 21:29:33: Product: EZdrummer 3 Core Library Update
  2023-12-22 21:29:33: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:29:35: Current version:
  2023-12-22 21:29:35: Starting installation.
  2023-12-22 21:29:35: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:29:35: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
  2023-12-22 21:29:35: Required files are missing
  2023-12-22 21:29:35: Installation failed
  2023-12-22 21:31:02: ——————–
  2023-12-22 21:34:55: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
  2023-12-22 21:34:55: Current working directory: C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN
  2023-12-22 21:34:55: Reading config file C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
  2023-12-22 21:34:55: Product: EZdrummer 3 Core Library Update
  2023-12-22 21:34:55: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:34:59: Current version:
  2023-12-22 21:34:59: Starting installation.
  2023-12-22 21:34:59: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:34:59: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
  2023-12-22 21:34:59: Required files are missing
  2023-12-22 21:34:59: Installation failed
  2023-12-22 21:35:10: ——————–
  2023-12-22 21:37:29: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
  2023-12-22 21:37:29: Current working directory: C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN
  2023-12-22 21:37:29: Reading config file C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
  2023-12-22 21:37:29: Product: EZdrummer 3 Core Library Update
  2023-12-22 21:37:29: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:37:32: Current version:
  2023-12-22 21:37:32: Starting installation.
  2023-12-22 21:37:32: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:37:32: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
  2023-12-22 21:37:32: Required files are missing
  2023-12-22 21:37:32: Installation failed
  2023-12-22 21:37:35: ——————–
  2023-12-22 21:37:50: Starting Toontrack Installer, version 2.1.0, build 32948, from C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Updater.exe
  2023-12-22 21:37:50: Current working directory: C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN
  2023-12-22 21:37:50: Reading config file C:\Users\User\Desktop\TT560_EZdrummer_3_Core_Library_Update_WIN\Contents\InstallConfig
  2023-12-22 21:37:50: Product: EZdrummer 3 Core Library Update
  2023-12-22 21:37:50: Install directory: C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:37:52: Current version:
  2023-12-22 21:37:52: Starting installation.
  2023-12-22 21:37:52: Test copy files to path C:\Program Files (x86)\Common Files\Toontrack\EZDrummer
  2023-12-22 21:37:52: File EZX3_EZdrummer3_BrightRoom/Sounds/soundb1.obw does not exist
  2023-12-22 21:37:52: Required files are missing
  2023-12-22 21:37:52: Installation failed

  
  EZdrummer version: 3.0.6
  Operating system: Windows 11
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