Cannot install the core library as midi will not be copied

EZkeys Help
Viewing 4 replies - 1 through 4 (of 4 total)
  • Olof Hermansson
    Moderator

    All EZkeys libraries need to be installed in the same folder. As long as the previously selected/used path exists, the installer won’t let you select a different path (for all libraries).

    What does the installer error log say about why it can’t copy the MIDI?

    Olof Hermansson - Toontrack
    Coder

    Magnus Engdahl
    Participant

    The log says.

    023-05-16 14:21:38: Starting installation.
    2023-05-16 14:21:38: Test copy files to path /Volumes/SEAGATE 1/Library/EZkeys
    2023-05-16 15:04:23: Installation failed


    EZkeys version: 2.0.0
    Operating system: macOS Monterey (12)
    Olof Hermansson
    Moderator

    Hm, that’s strangely little in the log.

    Does the dialog say anything more after “could not be copied”?

    If you click “Show Details” in Product Manager for the core library and select “Open in Finder” from the menu to the right of the download, does the file “000600@EZKEYS_2” exist in Contents > Midi? (If not, select “Verify/Download Again” from the same menu.)

    Does /Volumes/SEAGATE 1/Library/EZkeys/Midi exist as a normal folder?

    Olof Hermansson - Toontrack
    Coder

    Magnus Engdahl
    Participant

    Update: I ended up removing all EZKeys library files from the disk I’ve used for years and re-installed everything on another disk, same set up just different disk and it worked.

    Not sure if it has anything to do with Toontrack or Apple Monterey.


    EZkeys version: 2.0.0
    Operating system: macOS Monterey (12)
Viewing 4 replies - 1 through 4 (of 4 total)

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