Great deals on tons
of Toontrack gear.
*

Great deals on tons
of Toontrack gear.
*

Getting error message on installing Nashville EZX Expansionupdate

EZdrummer Help
Viewing 1 replies (of 1 total)
  • Brad
    Participant

    Hi – I can’t seem to get this EZX  update installed. I own 90+ ToonTrack products, this one is only one can’t get to work/get error message on (I know what I’m doing).

     

    I could not find a way to request Toontrack support (the “Contact us/FAQ” link was circular back to FAQ, so no support ticket window opens up, so trying here.

     

    Screen shots below.  When I try to install the Sound Library Update, I get the error message.

     

    Any ideas on how to solve? Many thanks!

     

    Installer Log:

     

    2022-11-05 16:40:59: Starting Toontrack Installer, version 2.1.0, build 32948, from /Users/WhereYatMusic/Library/Application Support/Toontrack/Product Manager/Installers/TTSI_2.1.0_32948/Installer.app/Contents/MacOS/Installer
    2022-11-05 16:40:59: Current working directory: /Volumes/Nashville EZX Library Update
    2022-11-05 16:40:59: Reading config file /Volumes/Nashville EZX Library Update/Contents/InstallConfig
    2022-11-05 16:40:59: Product: Nashville EZX Sound Library Update
    2022-11-05 16:40:59: Install directory: /Volumes/TOONTRACK DRIVE/TOONTRACK STUFF/EZDrummer
    2022-11-05 16:41:03: Current version:
    2022-11-05 16:41:08: Starting installation.
    2022-11-05 16:41:08: Test copy files to path /Volumes/TOONTRACK DRIVE/TOONTRACK STUFF/EZDrummer
    2022-11-05 16:41:08: File EZX_Nashville/Sounds/soundb0.obw does not exist
    2022-11-05 16:41:08: Required files are missing
    2022-11-05 16:41:08: Installation failed

    EZdrummer version: 3.0.5
    Operating system: macOS Monterey (12)

    Hi there,

    I think this situation has to do with of the age of that particular EZX. In Product Manager goto Nashville EZX > Details and download the full installer from the menu on the right.

    After the download has completed Select; Uninstall from the menu on the right.

    Then install.

    That should get you going.


    EZdrummer version: 3.0.5
    Operating system: macOS Monterey (12)

    Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
    DAW: Studio One Pro (always up to date)
    DTX Express III (Extreme triggers), Nektar LX88
    OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
    Presonus Quantum, Faderport & Faderport 8
    Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
    2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

    • The post has been modified 2 times, last modified 3 years, 1 month ago by Brad.
Viewing 1 replies (of 1 total)

No products in the cart.

×