Hi – I can’t seem to get this EZX update installed. I own 90+ ToonTrack products, this one is only one can’t get to work/get error message on (I know what I’m doing).
I could not find a way to request Toontrack support (the “Contact us/FAQ” link was circular back to FAQ, so no support ticket window opens up, so trying here.
Screen shots below. When I try to install the Sound Library Update, I get the error message.
Any ideas on how to solve? Many thanks!
Installer Log:
2022-11-05 16:40:59: Starting Toontrack Installer, version 2.1.0, build 32948, from /Users/WhereYatMusic/Library/Application Support/Toontrack/Product Manager/Installers/TTSI_2.1.0_32948/Installer.app/Contents/MacOS/Installer
2022-11-05 16:40:59: Current working directory: /Volumes/Nashville EZX Library Update
2022-11-05 16:40:59: Reading config file /Volumes/Nashville EZX Library Update/Contents/InstallConfig
2022-11-05 16:40:59: Product: Nashville EZX Sound Library Update
2022-11-05 16:40:59: Install directory: /Volumes/TOONTRACK DRIVE/TOONTRACK STUFF/EZDrummer
2022-11-05 16:41:03: Current version:
2022-11-05 16:41:08: Starting installation.
2022-11-05 16:41:08: Test copy files to path /Volumes/TOONTRACK DRIVE/TOONTRACK STUFF/EZDrummer
2022-11-05 16:41:08: File EZX_Nashville/Sounds/soundb0.obw does not exist
2022-11-05 16:41:08: Required files are missing
2022-11-05 16:41:08: Installation failed
Guitarist and Tone Evangelist. Proud Toon Track user of Superior Drummer 3.0, EZ Drummer, and more than half of all Kits and MIDI Packs. Disclosure: Volunteer member of Fractal Audio's beta team.
Hi – I can’t seem to get this EZX update installed. I own 90+ ToonTrack products, this one is only one can’t get to work/get error message on (I know what I’m doing).
I could not find a way to request Toontrack support (the “Contact us/FAQ” link was circular back to FAQ, so no support ticket window opens up, so trying here.
Screen shots below. When I try to install the Sound Library Update, I get the error message.
Any ideas on how to solve? Many thanks!
Installer Log:
2022-11-05 16:40:59: Starting Toontrack Installer, version 2.1.0, build 32948, from /Users/WhereYatMusic/Library/Application Support/Toontrack/Product Manager/Installers/TTSI_2.1.0_32948/Installer.app/Contents/MacOS/Installer
2022-11-05 16:40:59: Current working directory: /Volumes/Nashville EZX Library Update
2022-11-05 16:40:59: Reading config file /Volumes/Nashville EZX Library Update/Contents/InstallConfig
2022-11-05 16:40:59: Product: Nashville EZX Sound Library Update
2022-11-05 16:40:59: Install directory: /Volumes/TOONTRACK DRIVE/TOONTRACK STUFF/EZDrummer
2022-11-05 16:41:03: Current version:
2022-11-05 16:41:08: Starting installation.
2022-11-05 16:41:08: Test copy files to path /Volumes/TOONTRACK DRIVE/TOONTRACK STUFF/EZDrummer
2022-11-05 16:41:08: File EZX_Nashville/Sounds/soundb0.obw does not exist
2022-11-05 16:41:08: Required files are missing
2022-11-05 16:41:08: Installation failedEZdrummer version: 3.0.5
Operating system: macOS Monterey (12)
Hi there,
I think this situation has to do with of the age of that particular EZX. In Product Manager goto Nashville EZX > Details and download the full installer from the menu on the right.
After the download has completed Select; Uninstall from the menu on the right.
Then install.
That should get you going.
Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro (always up to date)
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)
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