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Can’t install EZX Nashville Upgrade; get Missing File error.

EZdrummer Help
Viewing 4 replies - 1 through 4 (of 4 total)
  • Replied May 4, 2022 at 14:29 #2926121
    Olof Hermansson
    Moderator

    Hi,

    Please use the Product Manager application, click Show Details for Nashville, download the full installer and select Uninstall from the menu to the right of the download. When it’s uninstalled, click Install Product, etc.

    Olof Hermansson - Toontrack
    Coder

    1

    Thanked by: Rob
    Replied May 4, 2022 at 17:27 #2926272
    Jerry Robinson
    Participant

    Per my original question, I tried to do that (but couldn’t) already:  the installer downloaded from my account is for an older O/S and won’t run under Mac OS Big Sur. (It has the stop-sign symbol over it.) The confusion is probably my fault–I selected the wrong version of EZ Drummer in the original post pull-down. Apologies! It’s correct now (2.2.3) .What should I do?


    EZdrummer version: 2.2.3
    Operating system: macOS Big Sur (11)
    Replied May 4, 2022 at 19:00 #2926360
    Olof Hermansson
    Moderator

    No, if you use the Product Manager (not the website), you won’t even see the installer icon.

    Olof Hermansson - Toontrack
    Coder

    Replied May 4, 2022 at 19:58 #2926402
    Jerry Robinson
    Participant

    Ah! I misunderstood. Had downloaded using Product Manager, but hadn’t tried to run Uninstall from there. Thank you! That got it. All working now.

    1

    Thanked by: Olof Hermansson
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