Topic: Bounce problems after updating to 3.2.8

Viewing 8 replies - 1 through 8 (of 8 total)

Replied April 24, 2022 at 21:55 #2913190

jeffcurnutt
Participant

I also tried exporting the song as a MIDI file to see if I could export audio files using the standalone version of SD3, but choosing that option as a plugin within GarageBand now causes it to crash (“GarageBand quit unexpectedly”).

Replied April 25, 2022 at 07:48 #2913570

John
Moderator

Hi,

if you could save and ZIP archive a crash log and attach to a post here, it might give us some information why it happens on your system.

One thing you can try is to clear the AU cache and reboot. Please see this FAQ:

https://www.toontrack.com/faq/ezdrummer-no-longer-works-with-logic/

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied April 26, 2022 at 04:50 #2914212

jeffcurnutt
Participant

Thanks John. I did clear the AU cache several times, and tried reinstalling the SD update, but the problem persists.

Unfortunately, the Export as audio files doesn’t trigger an actual error, it’s the bounce button isn’t functional. It responds to being clicked (changes color), but doesn’t do anything beyond that.

I’ve attached error logs for export to MIDI and saving a project from the SD plugin within GarageBand.

Thanks for any help you can provide.

Replied April 26, 2022 at 08:25 #2914279

John
Moderator

OK,

I have forwarded this to my colleagues.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied April 26, 2022 at 09:44 #2914323

Olof Hermansson
Moderator

Hi Jeff,

Please open Applications > Utilities > Terminal and paste the following commands there, all at once:

defaults delete com.apple.audio.SandboxHelper app.com.apple.garageband10
rm ~/Library/Caches/com.apple.audiounits.cache
rm ~/Library/Caches/AudioUnitCache/com.apple.audiounits.cache
rm ~/Library/Caches/AudioUnitCache/com.apple.audiounits.sandboxed.cache
echo

Then restart your computer and start GarageBand. When you try to load SD3 (or maybe even earlier on), GarageBand should ask if want to lower the security settings. Does it? Choose to do so – click “Lower Security Settings.” Then see if bounce works.

Olof Hermansson - Toontrack
Coder

Replied April 29, 2022 at 20:58 #2917204

jeffcurnutt
Participant

Thanks Olof. I followed your steps as advised, and lowered the security settings. Unfortunately the problem still persists. Any other suggestions?

Thanks,

Jeff

Replied May 2, 2022 at 10:37 #2921675

Olof Hermansson
Moderator

That is weird. If you use the uninstaller included in 3.2.8 and install 3.2.4, does it work then?

I have no issues with the plug-in save dialogs in GarageBand 10.3.5 on Mojave. Would you be able to upgrade to Mojave (10.14)?

Olof Hermansson - Toontrack
Coder

Replied May 4, 2022 at 18:41 #2926342

jeffcurnutt
Participant

Unfortunately my Mac is too old and I’m unable to upgrade to Mojave. It’s probably just time to get a new Mac and then I won’t have these problems due to an aging system. Thanks for all your help.
Author

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Viewing 8 replies - 1 through 8 (of 8 total)

Bounce problems after updating to 3.2.8

Superior Drummer 3 Help

Viewing 8 replies - 1 through 8 (of 8 total)