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product manager stopped working

Product Manager
Viewing 4 replies - 1 through 4 (of 4 total)
  • Replied February 22, 2022 at 11:59 #2879969
    Olof Hermansson
    Moderator

    Hi,

    That’s a strange error to get. Could you please open Applications > Utilities > Terminal and paste the following (harmless) command/line there:

    ls -leOd ~ ~/Downloads ~/Desktop

    …and press Enter. Then copy all text from the window and paste it in your reply, please. Maybe that can give some clue.

    Olof Hermansson - Toontrack
    Coder

    Replied February 22, 2022 at 15:28 #2880010
    Ben
    Participant

    drwxr-x—+ 19 benbradshaw  staff  –    608 Feb 22 15:25 /Users/benbradshaw

    0: group:everyone deny delete

    lrwx——+  1 benbradshaw  staff  uchg  38 Feb 11 18:27 /Users/benbradshaw/Desktop -> /Users/benbradshaw/Dropbox/Mac/Desktop

    0: group:everyone deny delete

    lrwx——+  1 benbradshaw  staff  uchg  40 Feb 11 18:28 /Users/benbradshaw/Downloads -> /Users/benbradshaw/Dropbox/Mac/Downloads

    0: group:everyone deny delete

    benbradshaw@Bens-MacBook-Pro ~ %

    Replied February 22, 2022 at 15:39 #2880014
    Olof Hermansson
    Moderator

    Okay, so it has to do with the fact that your Desktop is a symbolic link to Dropbox/Mac/Desktop and Downloads is a symbolic link to Dropbox/Mac/Downloads. How did it become so and do those folders exist?

    Olof Hermansson - Toontrack
    Coder

    Replied February 23, 2022 at 22:28 #2880460
    Ben
    Participant

    Ok! all fixed now. It seems dropbox automatic backups had relocated the downloads folder for Toontrack. I stopped synchronization of dropbox and the product manager opened and allowed me to reset the location.

    Thanks for the help!

    1

    Thanked by: Olof Hermansson
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