Topic: Reinstallation of Superior Drummer 3 V 3.2.4 problem

Viewing 8 replies - 1 through 8 (of 8 total)

Replied February 7, 2022 at 20:28 #2874141

Olof Hermansson
Moderator

Run the uninstaller included in the 3.2.5 (or 3.2.8) download. If you get an error message, run it once more. Then install 3.2.4.

Olof Hermansson - Toontrack
Coder

Replied February 7, 2022 at 20:42 #2874145

SkyeBleuStudiosSD3
Participant

When I run uninstaller for 3.2.8 it says software not installed.

When I run uninstaller for 3.2.4 files to uninstall – files are not found

There is no uninstaller for 3.2.5 that I can find.

Superior Drummer 3 version: 3.2.4
Operating system: OS X Mavericks (10.9)

Replied February 7, 2022 at 22:05 #2874169

Olof Hermansson
Moderator

In that case, first install 3.2.8, then uninstall it.

Olof Hermansson - Toontrack
Coder

Replied February 8, 2022 at 20:43 #2874835

SkyeBleuStudiosSD3
Participant

Cannot install that version because my OS is 10.9.4 – That version requires 10.10 and up.

Can you get the uninstaller for 3.2.5 somewhere?

Also my support guy from sweetwater suggested this–

Regarding the installation of SD3, please make sure any instance of SD3 is closed, then go into the locations below to delete the installed plug-ins files:Macintosh HD > Library > Application Support > Avid > Audio > Plug-Ins Macintosh HD > Library > Audio > Plug-ins > Components Macintosh HD > Library > Audio > Plug-ins > VSTThen delete the SD3 plist file from:/Users/Shared/Toontrack/Preferences/

This did not work either.

Hmmmmmm……….

Superior Drummer 3 version: 3.2.4
Operating system: OS X Mavericks (10.9)

Replied February 8, 2022 at 23:03 #2874937

Olof Hermansson
Moderator

Oh sorry, I thought that installer only required 10.9. Okay, then you can do like this – create the following folder(s):

Macintosh HD > Library > Application Support > Toontrack > Superior Drummer 3

If that Superior Drummer 3 folder exists there, the 3.2.8 Uninstaller can be used.

Olof Hermansson - Toontrack
Coder

Replied February 8, 2022 at 23:15 #2874941

Olof Hermansson
Moderator

In addition to using the Uninstaller, I think you need to run the following Terminal command (before or after), otherwise you still won’t be able to install the standalone:

sudo pkgutil --forget com.toontrack.superior3.app.pkg

Copy/paste that entire line to the Terminal (which is in Applications > Utilities) and hit Enter. It then prompts you for a password, so type it in (your computer password, which will be invisible) and hit Enter again.

Sorry for the troubles.

Olof Hermansson - Toontrack
Coder

1
Thanked by: SkyeBleuStudiosSD3

Replied February 10, 2022 at 23:10 #2875790

SkyeBleuStudiosSD3
Participant

Olof,

Ok. You and Sweetwater support guy came up with a similar fix. Here is what I put in Terminal:
sudo sh -c ‘pkgutil –forget com.toontrack.superior3.resources.pkg; pkgutil –forget com.toontrack.superior3.support.pkg; pkgutil –forget com.toontrack.superior3.vst.pkg; pkgutil –forget com.toontrack.superior3.au.pkg; pkgutil –forget com.toontrack.superior3.aax.pkg; pkgutil –forget com.toontrack.superior3.app.pkg’

It worked!!!
ReInstalled 3.2.4 and everything is now working as advertised.
I will proceed with further updates AFTER I update Mac OS
Thank you for your help.

Cheers!!!
J

Replied February 12, 2022 at 13:48 #2876436

BlueMistral
Participant

For the stock library and presets you’ll be all right, for Fields of rock expansions, biggest needs around 9GB, you won’t be…
Author

Replies

Viewing 8 replies - 1 through 8 (of 8 total)

Reinstallation of Superior Drummer 3 V 3.2.4 problem

Superior Drummer 3 Help

Viewing 8 replies - 1 through 8 (of 8 total)