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4. Purchased EZX for EXDrummer 2, nowhere to be found in product manager

Purchased EZX for EXDrummer 2, nowhere to be found in product manager

EZdrummer Help

• Posted December 15, 2021 at 01:00 #2848494
  Paul

  Participant

  I just purchased Latin Percussion, got the Order is Completed email. It took the money out of my account, but Product Manager does not show the EZX. Even online when I’m logged in, it doesn’t show what I just purchased under My Products though I do see it under Orders. However, it doesn’t show me a serial number. I can’t even register manually.

  My order number: 2848154. I started a support ticket, but I’m on a deadline. Isn’t there a way to get the serial number easily so I don’t have to contact support? I can manually add the product, but I need the serial.

  Thanks.

  
  EZdrummer version: 2.2.2
  Operating system: Windows 10
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