Topic: EZD2 Crash upon plugin scan in Reason (Monterey)

Viewing 13 replies - 1 through 13 (of 13 total)

Replied November 4, 2021 at 23:18 #2810352

Olof
Moderator

When it is frozen, please use Activity Monitor (in Applications > Utilities) to save a sample of the Reason process.

Olof Hermansson - Toontrack
Coder

Replied November 4, 2021 at 23:52 #2810361

Teloch
Participant

Olof wrote:

When it is frozen, please use Activity Monitor (in Applications > Utilities) to save a sample of the Reason process.

EZdrummer version: 2.2.2
Operating system: macOS Monterey (12)

Replied November 5, 2021 at 00:02 #2810366

Teloch
Participant

Olof wrote:

When it is frozen, please use Activity Monitor (in Applications > Utilities) to save a sample of the Reason process.

Oops, here

Replied November 5, 2021 at 11:36 #2810504

Olof
Moderator

Okay sorry, Reason apparently scans plug-ins in a separate process, because EZdrummer was not loaded in the Reason process there. Look for the process “PlugInspector” in Activity Monitor instead and save a sample of it.

Olof Hermansson - Toontrack
Coder

Replied November 5, 2021 at 11:53 #2810512

Teloch
Participant

Olof wrote:

Okay sorry, Reason apparently scans plug-ins in a separate process, because EZdrummer was not loaded in the Reason process there. Look for the process “PlugInspector” in Activity Monitor instead and save a sample of it.

I don’t have any process named that afraid

Thanks for looking into this for me Olof

Replied November 5, 2021 at 11:59 #2810514

Olof
Moderator

Hm, are you sure there is no crash log then? You can use “Go > Go to Folder” in Finder to go to ~/Library/Logs/DiagnosticReports/ (because this Library folder within the user home folder is hidden).

Olof Hermansson - Toontrack
Coder

Replied November 5, 2021 at 12:10 #2810517

Teloch
Participant

Yes I checked that folder before writing you guys. Attached image of latest events in that folder

Replied November 5, 2021 at 12:47 #2810540

Olof
Moderator

All right. I think you’d better contact Reason support about this. Include the Reason sample text and say that there’s no PlugInspector process and no crash log.

Olof Hermansson - Toontrack
Coder

Replied November 5, 2021 at 13:07 #2810550

Teloch
Participant

Copy, cheers and have a nice weekend!

1
Thanked by: Olof

Replied November 5, 2021 at 13:36 #2810556

Teloch
Participant

No dice there, they are still testing Monterey.

One thing though, been meaning to upgrade to Superior drummer 3 for some time now, do you think I would run into the same problem with that?

Replied November 8, 2021 at 09:34 #2811649

Olof
Moderator

Teloch wrote:

No dice there, they are still testing Monterey.

One thing though, been meaning to upgrade to Superior drummer 3 for some time now, do you think I would run into the same problem with that?

Unfortunately it’s quite possible you would have the same problem with SD3, since I don’t know what could be causing this issue with EZD2 in Reason. We haven’t found any problems with EZD2 or SD3 on Monterey (except in Pro Tools but turned out to be because the current Pro Tools version is not compatible with Monterey).

Olof Hermansson - Toontrack
Coder

Replied November 9, 2021 at 17:09 #2812262

Olof
Moderator

We’ve been able to reproduce the issue with Reason 12 on Monterey (and it’s probably the same with Reason 11). All our plug-ins except SD3 and EZbass seem to be affected. It’s not clear whether we or Reason need to fix it though.

Olof Hermansson - Toontrack
Coder

Replied November 9, 2021 at 18:42 #2812333

Teloch
Participant

Yessir, confirming this. Upgraded here to SD3 here now.

I got in touch with Reason last week, they are still testing Monterey so couldn’t advice.

Cheers
Author

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Viewing 13 replies - 1 through 13 (of 13 total)

EZD2 Crash upon plugin scan in Reason (Monterey)

EZdrummer Help

Viewing 13 replies - 1 through 13 (of 13 total)