EZ Bass Crashing and not picking up new Update

EZbass Help
Viewing 15 replies - 1 through 15 (of 15 total)
  • Olof Hermansson
    Moderator

    Please upload crash dump files if you get any.

    Olof Hermansson - Toontrack
    Coder

    jamesmcconnon
    Participant

    Where would I find them?

    Olof Hermansson
    Moderator

    When it crashes, there should be a dialog with a link to it. But they are saved in %LocalAppData%\EZbass (which you can get to by pasting the path into the address field of an Explorer window).

    Olof Hermansson - Toontrack
    Coder

    jamesmcconnon
    Participant

    I did a full reinstall.  For some reason the update 1.07 isn’t working, but I got it onto 1.06 with a bit of fiddling, and it appears to be working now, I’ll let you know if it starts happening again.

     

    I suspect that if I uninstall againa nd download 1.07 that will install, but will try that only if I have issues or there’s a new update that needs it.


    EZbass version: 1.0.6
    Operating system: Windows 10
    Nigel Alker
    Participant

    Hi, found you on forum regards EZB crashing. I`m running it within pro tools and when editing EZB {grid editor} most times it just crashes both EZB & pro tools, I have saved the DMP crash dump files. All EZB is up to date, {version 1.0.6 on installation info says vst 1.0.7}.  etc. Pls find att last DMP file, {all DMP files say the same; “build 26474”} any help would be much appreciated {as working on a deadline}.

    Thanks

    Nigel.

     


    EZbass version: 1.0.6
    Operating system: Windows 10
    jamesmcconnon
    Participant

    I had to uninstall and then download the latest version and install that.  Seems to be working fine now.

    Olof Hermansson
    Moderator

    Hi, found you on forum regards EZB crashing. I`m running it within pro tools and when editing EZB {grid editor} most times it just crashes both EZB & pro tools, I have saved the DMP crash dump files. All EZB is up to date, {version 1.0.6 on installation info says vst 1.0.7}.  etc. Pls find att last DMP file, {all DMP files say the same; “build 26474”} any help would be much appreciated {as working on a deadline}.

    Thanks

    Nigel.

     

    EZbass version: 1.0.6
    Operating system: Windows 10

    Hi,

    It’s unfortunately hard to say what can be the cause of this crash, because it normally doesn’t crash in this code, which is called every time you stop playback in the host, for example.

    Can you reproduce it? If you find a way, please describe.

    It seems that a certain kind of editing in the grid editor that can cause “memory corruption” crashes (in 1.0.7 and probably earlier versions as well) but we haven’t located the bug yet. So save your projects frequently.

    Olof Hermansson - Toontrack
    Coder

    Todd Heller
    Participant

    Hello, I recently updated to 1.07 and now crashing in Reaper.  No bass image as in the above posts.  Standalone work fine.  Ive uninstalled and reinstalled several times with no luck.  EZBass is currently unusable.  In reaper I get a message that the sound library needs to be updated but my Toontrack installer says everything is up to date.  Please Help!


    EZbass version: 1.0.7
    Operating system: Windows 10
    Scott
    Moderator

    Hello, I recently updated to 1.07 and now crashing in Reaper.  No bass image as in the above posts.  Standalone work fine.  Ive uninstalled and reinstalled several times with no luck.  EZBass is currently unusable.  In reaper I get a message that the sound library needs to be updated but my Toontrack installer says everything is up to date.  Please Help!

    EZbass version: 1.0.7
    Operating system: Windows 10

    Has the .dll been moved or copied since it was installed? Is the path shown in the standalone version the path set in Reaper?

    Scott Sibley - Toontrack
    Technical Advisor

    Peter Stobbs
    Participant

    Same with me. It has become unusable in Bandlab Cakewalk (current version).

    When in the Daw  I get this@
    01-1

    In Toontrack prod manager it says it’s up to date as with all other products.

    However, if I go to my account I see the products I have there are anomalies like products

    need to be ‘mark as installed’ and ‘authorize’.

    02-1

    It works fine in standalone.

     


    EZbass version: 1.0.7
    Operating system: Windows 8.1
    Scott
    Moderator

    Same with me. It has become unusable in Bandlab Cakewalk (current version).

    When in the Daw  I get this@
    01-1

    In Toontrack prod manager it says it’s up to date as with all other products.

    However, if I go to my account I see the products I have there are anomalies like products

    need to be ‘mark as installed’ and ‘authorize’.

    02-1

    It works fine in standalone.

     

    EZbass version: 1.0.7
    Operating system: Windows 8.1

    Your pic shows version 1.0.5 and not 1.0.7. Has the .dll been moved or copied since it was installed?

    Scott Sibley - Toontrack
    Technical Advisor

    Peter Stobbs
    Participant

    Hi Scott,

    Here’s  a screenshot from my standalone.

    03-1

    I have not moved the .dll. Always left it at default download location.
    I don’t know if the problem maybe the last update of product manager or Ez Bass?

    Pete


    EZbass version: 1.0.7
    Operating system: Windows 8.1
    Scott
    Moderator

    Hi Scott,

    Here’s  a screenshot from my standalone.

    03-1

    I have not moved the .dll. Always left it at default download location.
    I don’t know if the problem maybe the last update of product manager or Ez Bass?

    Pete

    EZbass version: 1.0.7
    Operating system: Windows 8.1

    • The post has been modified 4 years, 9 months ago by Peter Stobbs"> 2 times, last modified 4 years, 9 months ago by Peter Stobbs.

    That show 1.0.7. The pic in your other post shows 1.0.5. There has to be 2 .dlls for that to happen.

    Search your computer for ezbass.dll. If there is more than 1, delete them both. Reinstall the update.

    Scott Sibley - Toontrack
    Technical Advisor

    Peter Stobbs
    Participant

    Scott,

    Did what you asked and indeed there were 2 copies which I deleted and reinstalled the update.

    Was then asked to delete the old version which I did through control panel.

    Downloaded the update (2 gig )and installed that . EZ Bass standalone now shows (v1.06.)

    It then showed there was an update:
    04-1

    Clicking the install button it goes through the update routine but does not update.
    It seems stuck!

    It now works (v1.06)in Bandlab  although I still need to try audio sender and see if there are any problems with that.

    Edit: This is what it shows in the standalone help about EZ Bass

    EZbass plug-in version 1s.0.6 (build 25742) [64-bit VST]
    Standalone host version 1.0.7 (build 26474)

    SOUND LIBRARIES
    EZbass Modern version 1.0.6
    EZbass Vintage version 1.0.6

    MIDI LIBRARIES
    EZbass version 1.0.6

    This is what it shows in Product manager:
    05-1


    EZbass version: 1.0.6
    Operating system: Windows 8.1
    foomoto
    Participant

    EZ bass has to be added through a track in protools, it will work as advertised then

    • This post was modified 4 years, 9 months ago by foomoto.
Viewing 15 replies - 1 through 15 (of 15 total)

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