Topic: EZKeys Hybrid Harp crashing Cubase 10.5 when preset is changed

Viewing 7 replies - 1 through 7 (of 7 total)

Replied October 19, 2020 at 12:20 #2632996

Olof Hermansson
Moderator

What version does it say in the EZkeys interface? If it’s less than 1.3.0, it can crash with Hybrid Harp.

Olof Hermansson - Toontrack
Coder

Replied October 19, 2020 at 22:52 #2633191

metzigr
Participant

I’m having the same issue with FLStudio 20. I submitted this a few days ago but have not heard anything.

EZkeys version: 1.3.0
Operating system: Windows 7

Replied October 19, 2020 at 23:15 #2633199

Scott
Moderator

metzigr wrote:

I’m having the same issue with FLStudio 20. I submitted this a few days ago but have not heard anything.

EZkeys version: 1.3.0
Operating system: Windows 7

Your pic show you are using version 1.2.5. As Olof stated above, if you’re using less than version 1.3 0, you will get crashes.

Scott Sibley - Toontrack
Technical Advisor

1
Thanked by: metzigr
Replied March 1, 2021 at 22:05 #2714442
Dan Artuso
Participant
I have the same issue with Pro Tools 9. I’ve sent the dump file to support to analyze.

EDIT MORE INFO:

EZ Keys Stand alone opens and displays version 1.3 BUT for the vst plug in version

within Pro Tools EZ Keys version still displays 1.2.5 RTAS

So maybe the updater is not updating the RTAS plug in version??

EZkeys version: 1.3.0
Operating system: Windows 10
- This post was modified 4 years, 9 months ago by Dan Artuso.
Replied March 2, 2021 at 08:43 #2714572

John
Moderator

Hi Dan,

version 1.2.5 was the last RTAS version, so the updater cannot update the RTAS component to 1.3.0.

Perhaps this version is what is causing troubles on your PC, unsure if 1.3.0 is really required for Hybrid Harp, don’t think it is.
Let’s see what Support comes back with.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied March 2, 2021 at 10:12 #2714587

Olof Hermansson
Moderator

Yes, 1.3.0 is required for Hybrid Harp.

Olof Hermansson - Toontrack
Coder

Replied March 2, 2021 at 13:11 #2714626

Dan Artuso
Participant

Yes, I just found that out. Problem is, I’m running Pro Tools 9. So I always check if a plug in still supports RTAS before I buy. Hybrid Hard indicated it did.

But if it only runs properly on EZKeys 1.3.0 which does not support RTAS, then I can’t use it!

Which is why I’m asking for a ‘credit’ to buy something I can use 🙂

Dan
Author

Replies

Viewing 7 replies - 1 through 7 (of 7 total)

EZKeys Hybrid Harp crashing Cubase 10.5 when preset is changed

EZkeys Help

Viewing 7 replies - 1 through 7 (of 7 total)